Clinical Resource Specialist

Clinical Resource Specialist, INCO

Who We Are

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.

Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment.  As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

About the Role

Essity is looking for an experienced Clinical Resource Specialist, INCO.  The Clinical Resource Specialist will be responsible for providing clinical expertise to customers through education and training on TENA products, while establishing and maintaining solid customer relationships. This person must understand customer needs across all segments to ensure that they clearly recognize a measurable value to our continence care and skincare products and programs. This role's primary focus will be providing clinical education to current and potential customers, set up trials and conversion. This role will report to the National Clinical Manager.

This will be a remote position responsible for covering the Northeast region. The ideal candidate should live in the aligned Essity Regional structure and ability to travel often.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Provide expert clinical consultation within the assigned territory and travel within the United States as needed.

• Deliver clinical presentations and educational programs to customers through live sessions, virtual formats, trade shows, and conferences.

• Collaborate with Account Managers, National and Regional Key Account Managers, and distribution partners to support customer acquisition, business reviews, and overall account success.

• Support and maintain corporate chain and regional accounts, including coordinating conversions, in-services for all shifts, and implementation of TENA programs.

• Lead product trials for new accounts, gather documentation, and demonstrate measurable outcomes.

• Serve as a trusted advisor by leveraging industry knowledge, case studies, benchmarking data, and white papers.

• Partner with the Clinical Director and Marketing teams to roll out new clinical programs, tools, and educational content.

• Identify opportunities to up-sell additional products and support strategic growth initiatives.

• Maintain required organizational processes, including CRM documentation and expense management.

• Participate in personal skill development and contribute to the clinical development of colleagues.

• Operate in alignment with Essity’s beliefs and behaviors: Commitment, Courage, Collaboration, and Care.

• Attend regional and national sales meetings, company trainings, and relevant industry events.

• Collect and communicate market insights, competitor information, and benchmarking strategies to support business objectives.

• Perform additional responsibilities as assigned to support organizational goals.

Who You Are

• LPN or RN

• Three to Five (3-5) years of experience in the healthcare industry within clinical or account management

• Requires ability to work day/night shifts, as needed

• The ability to drive a motor vehicle and possession of a valid driver’s license is required

• Strong customer focus and relationship building

• Strong working knowledge of Microsoft Office (e.g. Word, Excel, Power Point)

• Demonstrated ability to work both independently and collaboratively within teams

• Strong analytical skills to be able to determine root cause for clinical fluctuations

• Proven organizational & collaborative skills

• Ability to manage time and priorities to meet deadlines

• Excellent communication and presentation skills

• Ability and willingness to travel 80% to domestic locations

What We Can Offer You 

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. 

Compensation and Benefits 

Competitive annual salary range + annual incentive bonus + benefits 

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience. 

Along with competitive pay you will be eligible for the following benefits: 

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

• Wellness program provided through Rally

• Healthcare and Dependent Care Flexible Spending Accounts (FSA)

• 401(k) with employer match and annual employer base contribution

• Company paid Basic Life, AD&D, short-term and long-term disability insurance

• Employee Assistance Program

• PTO offering with Paid Holidays

• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance

• Employee discounts program

• Scholarship program for children of Essity employees.

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process please contact [email protected]

Together, we are improving lives, every day

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.