Clinical AI Operations & User Research Intern

Job Description

This summer intern will work at the intersection of clinical workflows, user experience, and artificial intelligence. This role will report directly to our Medical Director of Member Experience and Digital Care and our Sr. Director of AI Operations.

In this role, you will bridge the gap between clinical needs and technology by focusing on the following key areas:

• User Research: Conduct offline user research regarding clinical workflows and processes to identify key areas for improvement.

• Workflow Innovation: Collaboratively build and test new workflows alongside the AI Operations team.

• Data & Documentation: Manage datasets and maintain robust documentation for newly implemented clinical measurement systems.

• Resourcefulness: Demonstrate the ability to work in the grey, think critically, and remain highly resourceful.

• Currently pursuing an undergraduate degree (open to relevant fields such as Healthcare Administration, Health Informatics, Computer Science, Data Science, or UX/User Research).

• Attention to detail with strong organizational habits.

• Flexibility and a sense of humor when navigating changing project needs.

• Command of the Microsoft Office and Google Suite for managing data and documentation.

• Ability to overcome objections and effectively communicate insights across clinical and technical teams.

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• 401K program

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.