Manage CRM and engagement tools, design automation workflows, ensure data integrity, and provide detailed reporting to support sales and marketing operations.
Company Background
Aquaria’s mission is to safeguard and unlock a sustainable future for clean water.
Aquaria has created proprietary technology that harvests clean water from the air for entire communities. We envision a future where Aquaria can sustainably supply entire cities with energy from the sun and water from the air.
Disruptions to clean water access are among the main ways we suffer from the effects of climate change, and access to clean water remains one of the most pressing global challenges. Today, more than 2 billion people lack access to safely managed drinking water services, and this problem is worsening.
Aquaria is backed by top Silicon Valley investors, including Softbank Mistletoe, Soma Capital, Bow Capital, Ciri Ventures, HF0, and former House Majority Leader Dick Gephardt. Aquaria was part of the 2023 Fast Co. World Changing Company of the Year award in multiple categories.
Key Responsibilities
- Platform Ownership: Admin day-to-day for CRM and engagement stack (objects, fields, validation rules, permissions, views, sequences).
- Automation & Workflows: Design, implement, and QA lead routing, SLAs, lifecycle stages, scoring, handoffs, and closed-loop attribution.
- Data Integrity: Govern deduping, enrichment, compliance (opt-in/opt-out), and UTM discipline; maintain canonical dashboards.
- Integrations: Evaluate, implement, and maintain integrations (ads platforms, forms, call/SMS, calendars, web analytics, billing/CS tools).
- Reporting & Forecasting: Own pipeline health metrics, cohort analyses, campaign performance, territory coverage, and AE/SDR productivity views.
- Launch Enablement: Operationalize new geos/offers—objects, routing, sequences, assets, and training—on a defined launch calendar.
- Stakeholder Management: Translate GTM requirements into specs; run intake, prioritize a backlog, and ship on cadence.
- Change Management: Release notes, documentation, runbooks, and training to ensure adoption.
- Vendor Management: Own contracts, seats, renewals, and security reviews; keep the stack lean and cost-effective.
- Experimentation Support: Stand up A/B tests (forms, sequences, ads), instrument tracking, and measure lift.
Requirements
Must-Haves
- 4–8+ years in RevOps / Sales Ops / Marketing Ops with primary ownership of CRM + engagement stack.
- Expert in HubSpot or Salesforce admin concepts (object/field design, automation, validation, profiles/roles) and an engagement tool (Salesloft/Outreach).
- Proven experience building routing/scoring, attribution, and lifecycle frameworks across inbound + outbound.
- Strong analytics (SQL or advanced Sheets), and dashboarding chops; comfortable with UTM/GA and ad platform integrations.
- Process and documentation mindset; ships in iterations with QA and rollback plans.
- Excellent cross-functional communication and backlog/roadmap ownership.
Nice-to-Haves
- ETL/iPaaS (Zapier/Make/Workato), webhook/API familiarity.
- Experience supporting field sales motions (door-to-door, events, showrooms).
- Basic Python/JS for light scripting; exposure to data warehouses/BI.
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Top Skills
Ga
Google Sheets
Hubspot
JavaScript
Make
Outreach
Python
Salesforce
Salesloft
SQL
Workato
Zapier
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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