Serve as primary client contact to handle inquiries via phone and email, provide accurate account and service information, maintain interaction records, coordinate internal teams to resolve issues, follow up to ensure satisfaction, and support administrative and operational customer-service tasks to maintain a professional client experience.
Company Description
At Park 6 Logistic, we are committed to delivering innovative solutions and exceptional service that help businesses grow and succeed. Our team values professionalism, collaboration, and continuous development, creating an environment where employees can build rewarding careers while contributing to meaningful projects. We are currently seeking a motivated and enthusiastic Promotional Sales Assistant to join our growing team in Miami.
Job Description
Park 6 Logistic is seeking a Client Support Associate to serve as a key point of contact for clients and provide outstanding service throughout their experience with our company. The ideal candidate is organized, detail-oriented, and committed to delivering professional support while ensuring client needs are addressed efficiently and accurately.
Responsibilities
- Respond to client inquiries via phone, email, and other communication channels.
- Provide accurate information regarding services, processes, and account-related matters.
- Maintain detailed records of customer interactions and updates.
- Assist clients with resolving issues and escalating concerns when necessary.
- Coordinate with internal departments to ensure timely and effective solutions.
- Monitor client requests and follow up to ensure satisfaction.
- Support administrative and operational tasks related to customer service activities.
- Contribute to maintaining a positive and professional client experience.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Ability to work effectively in a team-oriented environment.
- Professional attitude with a customer-focused mindset.
- Strong attention to detail and problem-solving skills.
- Ability to adapt to changing priorities and workloads.
- Basic proficiency with computer systems and office software.
- Dependable, motivated, and eager to learn.
- Competitive Salary ($37,000 - $41,000 annually)
- Opportunities for Career Growth and Professional Development
- Supportive and Collaborative Work Environment
- Comprehensive Training Program
- Stable Full-Time Position
- Paid Time Off and Company Holidays
- Employee Recognition Programs
- Opportunities to Develop Valuable Industry Skills
Similar Jobs
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Provide tax planning, compliance, and strategy advice to clients; prepare and file tax returns; analyze financial data; optimize tax positions; draft tax documents; mentor junior staff; build client relationships while upholding professional standards.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead implementation of legal technology and process improvements to streamline legal services, oversee contract management and compliance, manage project planning/execution, mentor team members, apply data analysis and legal project management, and maintain client relationships while resolving conflicts and upholding professional standards.
Top Skills:
Computer Assisted Legal Research (Calr)Contract ManagementContractual Risk Assessment MethodologyData AnalysisLegal Document ReviewLegal NegotiationLegal Project ManagementLegal TechnologyLitigation SupportProcess Improvement Methodologies
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead client engagements to optimize end-to-end supply chain operations for pharma and medtech clients. Analyze processes, recommend technology and data-driven solutions, manage project planning and delivery, mentor teams, drive cost and efficiency improvements, and manage stakeholder relationships and risks to ensure successful transformation outcomes.
Top Skills:
Data AnalyticsSupply Chain Management Software
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
