Client Success Coordinator - Pharma

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

The Pharma Client Success team at Doximity is seeking a Coordinator to help our healthcare clients achieve success in developing and implementing deliverables in a fast-paced, tech-savvy, non-corporate environment. Location is flexible; the position is remote.

How you’ll make an impact: 

• Build regulatory submission files, including visual mockups and layout formatting
• Own or support the full regulatory process from start to finish
• Conduct quality checks across devices to ensure accurate and functional messaging
• Compile client-facing performance reports with key metrics and visual examples
• Support relaunch tactics with specific setups and quality assurance checks
• Partner with Client Success Managers to support campaign execution and renewals
• Help refine internal workflows and documentation for greater efficiency

What we’re looking for:

• 1+ years of work experience in a client or administrative support role
• Prior experience working remotely
• Prior experience in healthcare, clinical, marketing, or recruitment environments
• Self-starter who thrives in both independent and team settings
• Exceptional attention to detail, time management, and written/verbal communication
• Strong organizational skills with the ability to manage multiple high-priority projects across different time zones
• Team player with a positive attitude and a creative problem-solving mindset
• Comfortable using Google Workspace and Microsoft Office tools
• BS/BA preferred 

Nice to have:

• Proficiency with Adobe Acrobat
• Familiarity with Salesforce, Veeva, and/or regulatory systems
• Understanding of pharmaceutical regulatory guidelines
• Experience working with performance metrics or reporting 

Compensation

The US total compensation range for this full-time position is inclusive of salary + equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.