The Client Strategist will guide brands through Breef's onboarding, manage accounts, assist with project management, and nurture client relationships to drive revenue.
Breef is the world's first agency marketplace. As the modern outsourcing solution, our platform connects leading brands with leading agencies for all their digital and creative needs. Our product is changing the future of work and is a first-of-its-kind solution for high-value transactions.
We are seeking a Client Strategist to join our dynamic, quickly growing team. Your role will be to work with the best brands and marketers, helping to introduce them to Breef, start projects and find the perfect agency. You are the brand’s first touch point and guide throughout the Breef process. You’ll also manage the relationship and account on an ongoing basis.
The ideal candidate has a background in marketing. This means - you know how agencies work, what types of projects brands outsource to agencies, and are familiar with the general marketing landscape/industry. You should also have had client-facing roles and be strong at building, maintaining and growing relationships - ideally within a digital agency or marketing company setting. This individual is eager to join a great team and make an impact within a high-growth startup.
Your day-to-day is to…
- Welcome new brands to Breef, guiding them through Breef’s onboarding process
- Manage the inbound lead cycle (post-marketing / sales handoff), including CRM management, client emails, client onboarding, and project planning calls
- Serve as a marketing expert for client accounts, supporting them with agency needs, project scoping, budgeting, etc. Your role is to turn your clients’ marketing needs into revenue-generating projects on the Breef Platform
- Expertly position and communicate Breef's value proposition to clients over the phone and email.
- Assist with day-to-day project management for your clients, working in collaboration with Breef’s Customer Success Team
- Concept, strategize + execute on client re-engagement tactics to keep your clients coming back to Breef for future projects. Work with your clients on an ongoing basis
- Leverage analytics and data to track performance, revenue and pipeline. Communicate and report key account metrics internally
- Work within a CRM to track opportunities, data, individual performance and client needs.
- Embody the mission and vision of Breef with an understanding of how and why we do what we do
You'll be successful in this role if you have...
- 4+ years of marketing, sales or account experience within a digital agency or marketing company setting
- Experience maintaining and nurturing client relationships
- A strong understanding of the marketing landscape, including how brands/marketers work with agencies, and what brands/marketers use agencies for
- Excellent written and verbal communication + presentation skills
- Experience in maintaining and updating a CRM (is preferred)
- Experience with workplace tools (Google Suite, calendar booking systems, email workflow systems, etc.)
You'll succeed in this role if you are...
- Eager to work with the best brands and marketers in the world
- Excited + determined to work at a high-growth, fast-paced company that is changing an industry
- Wanting to build, maintain, and grow relationships with clients, by servicing Breef’s users
- Competitive in nature — you want to work hard and be the best
- Excited to roll up your sleeves and be part of a collaborative startup team
Benefits
- Base salary range between $75K-95K (depending on experience)
- OTE compensation + incentives for achieving targets
- Competitive benefits
- Equity in a high-growth startup
- Generous vacation and remote work policy
The Breef HQ is located in Denver, Colorado. We are open to remote team members for this role. There will be opportunities to travel to Denver regularly to work with the larger team.
Breef is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Top Skills
CRM
Email Workflow Systems
Google Suite
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