Client Solutions Manager - Join Our Talent Community

Kyra, a trailblazing and award-winning agency at the forefront of the creator marketing revolution. As a tech-driven powerhouse, we excel in launching high-impact campaigns for the world's most prominent brands including Nike, eBay, WalMart and L’Oreal. From our origins as a media production company and talent agency, we've transformed into a platform business, driven by a mission to empower creators worldwide to monetize their passions 🤑

Recently, we raised $10 million in Series A funding to develop and launch the Kyra Platform, set to revolutionise the creator economy. The Kyra platform is a dual-purpose haven for creators to earn, build networks, and be rewarded for their efforts and for brands to access a unique marketplace for launching trend-aligned creator campaigns, ensuring streamlined processes and maximising ROI. We exist to bridge the gap between brands and TikTok creators, the Kyra Platform is a game-changer.
🌟  JOIN OUR TALENT COMMUNITY
Please note this is not a job ad. for a live role. By uploading your CV here, you're joining the Kyra Community talent pool. Let us know your area of interest, and we'll get in touch when a suitable role opens up. We're always seeking great talent to join our team!

🚀 Client Solutions Manager

Role Overview:
As a Client Solutions Manager, you’ll be the linchpin between our clients and internal teams, ensuring campaigns align perfectly with client and Kyra’s goals. Your focus will be on fostering trust-based relationships, crafting tailored solutions, and exceeding client expectations.

Key Responsibilities:

Relationship Management 🤝

• Build and Maintain Trust: Serve as the primary contact for clients, cultivating strong relationships to enhance confidence in our platform.
• Lead with Insight: Analyze client feedback and campaign data to develop strategies that exceed expectations.
  

Solution Building & Communication 🎯

• Anticipate and Address Needs: Identify potential client concerns early, delivering clear communication. Act as the link between talent, campaign teams, and clients to ensure smooth campaign delivery.
• Comms Wizard: Excel in crafting clear, structured, and impactful communication across various formats.
• Lead Post-Campaign Reporting: Create comprehensive post-campaign reports, collaborate with the measurement team, and present insights confidently.
  

Solution-Driven Focus 🔍

• Understand Client Needs: Work closely with clients to uncover real objectives beyond surface-level KPIs.
• Resolve Challenges: Devise solutions that balance client goals with Kyra’s objectives.
  

Growth & Retention 📈

• Manage Strategic Accounts: Oversee and expand key accounts, identifying opportunities for optimization and satisfaction.
• Client Insights: Understand stakeholder measurements to guide campaigns effectively.
  

Project Management 📊

• Oversee Multiple Projects: Manage 6-8 client projects simultaneously, ensuring timely delivery of high-quality campaign elements.
• Predict and Analyze Performance: Use numerical literacy to forecast outcomes, analyze data, and provide strategic recommendations.
  

What You Bring to the Table:

• Experience: Bachelor’s degree or equivalent, with 3+ years in digital, PR, or advertising—preferably in influencer marketing.
• Platform Native & Social Savvy: Passion for major social platforms, particularly TikTok, to build client trust and stay ahead of trends.
• Trend-Obsessed: Knowledge of the latest social media trends and innovations.
• Data Literate: Proficient in analyzing and communicating campaign performance.
• Solution-Oriented: Quick to identify and resolve issues, balancing client and business objectives.
• Communication Mastery: Exceptional narrative crafting and structured messaging skills.
• Tech-Savvy: Proficient in tools like Google Apps, MS Office, and more.
• Thrives in Fast-Paced Environments: Excellent at managing multiple projects with precision in a remote setting.

If you're a forward-thinking and keen on joining a high-performance team and using your creativity to drive results, Kyra is your ideal destination.

Why Kyra?

Joining Kyra is an exhilarating opportunity at a time when we're poised to reshape the creator world, democratising opportunities for the most talented creators. Our culture is creative, energising and high-performance offering an ideal environment for growth 🌱

Kyra Perks:

• Fully remote working with flexible access to cosy co-working spaces across the globe 🌏
• A generous leave policy including 25 annual leave days, bank holidays, 4 Kyra Wellness Days, and 3 Winter Closure Days ❄️
• 20 Wellness Leave days 🧘
• Excellent Parental Leave Benefits 👶🏾
• A $500 training and development budget in our agile startup environment 💼
• A team culture valuing vibrancy, respect and creativity ✨
  

Location:
Our roles are remote, open to candidates who can work standard hours in the PST / EST timezones.

Join Our Journey:

Interested in learning more? Submit your CV and become a part of our talent community. We'll engage in an exploratory conversation to align your career aspirations with opportunities at Kyra. Our dedication to advancing the creator economy is reflected in our commitment to diversity, inclusivity, and a vibrant team environment.
Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.