Client Onboarding Project Manager II

A great client experience starts long before go-live.

As a Client Onboarding Project Manager at CirrusMD, you’ll be at the center of bringing new clients to life, guiding them from signed contract through implementation, onboarding, and a successful launch.

You’ll connect the dots between clients, consultants, vendor partners, and teams across our organization, turning complex implementations into clear, actionable plans. Some days you’ll be mapping milestones and coordinating workstreams. Other days you’ll be solving an unexpected challenge, bringing the right experts together, or helping a client navigate an important decision.

Through it all, you’ll keep everyone moving toward the same goal: a smooth launch and a client experience that starts strong from day one.

If you love bringing order to complexity, building trusted relationships, solving problems, and watching a big project come together, we’d love to meet you.

• Own the launch. Lead new client implementations from signed contract through onboarding and successful go-live.
• Build the roadmap. Create thoughtful, individualized project plans with clear milestones, responsibilities, dependencies, and deadlines.
• Connect the dots. Bring clients, consultants, vendor partners, and internal teams together around a shared implementation plan.
• Keep things moving. Track deliverables, communicate progress, manage deadlines, and make sure important details don’t fall through the cracks.
• Partner with technology and data teams. Work closely with Business Intelligence, Information Technology, and other technical resources to ensure each client’s programs are built, supported, and measured effectively.
• Build trusted partnerships. Develop strong relationships with clients, consultants, vendors, and subject matter experts throughout the onboarding experience.
• Solve the messy stuff. Spot potential risks early, remove roadblocks, and escalate challenges when additional support is needed.
• Create a great first impression. Help make every implementation feel organized, responsive, collaborative, and client-focused.
• Jump into other high-impact work. Support priority projects through the Enterprise Project Management Office (EPMO) as opportunities arise.
• Take on other responsibilities as needed to support our clients, team, and business.

You’re the kind of person who can keep a complex project organized without losing sight of the people behind it.

You bring:

• A bachelor’s degree.
• Experience in project management and account or client management.
• Experience managing multiple complex projects with competing priorities, stakeholders, deliverables, and deadlines.
• A collaborative approach and a knack for getting different teams moving toward the same goal.
• Strong organizational skills and the flexibility to adjust when priorities or plans change.
• Confidence leading meetings, asking thoughtful questions, and helping teams move toward decisions.
• Excellent communication and presentation skills, including comfort working with clients, leaders, consultants, and subject matter experts.
• The ability to take something complicated and make it easier for others to understand.
• Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, Teams, Zoom, and similar business tools.
• Professionalism, accountability, and sound judgment when working with confidential information.

Even better: You’ve led implementations within healthcare, health benefits, insurance, digital health, or another complex client environment.

Great work is easier when you feel supported at work and outside of it, too. As part of the broader Quantum Health organization, CirrusMD associates have access to a comprehensive benefits package designed to support your health, financial well-being, growth, and life outside of work.

Compensation: Competitive base pay, incentive plans, and employee referral bonuses.

Coverage: Health, vision, and dental coverage featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP resources, TelaDoc services, and more.

Retirement: 401(k) with up to a 4% employer match and full vesting from day one.

Balance: Paid Time Off (PTO), seven paid holidays, parental leave, volunteer days, paid sabbaticals, and more.

Development: Tuition reimbursement up to $5,250 annually, certification and continuing education reimbursement, discounted higher education partnerships, paid training, and leadership development opportunities.

Culture: A people-first environment built around collaboration, inclusion, community, philanthropy, sustainability, and making a meaningful difference through the work we do.

Environment: A modern workplace experience with casual dress, full-service dining, free snacks and drinks, a complimentary 24/7 fitness center with group classes, outdoor walking paths, a game room, and additional on-site conveniences.

Want a closer look at our workplace? Check out our home.

We want you to know what to expect. Here’s what the journey looks like:

Application → Assessment (if needed) → Interviews → Offer → Background Check → Start Your Career!

Current Associates: Already part of the Quantum Health/CirrusMD team? Apply internally through Jobvite.

Diversity, Equity & Inclusion: We welcome everyone. We value the different backgrounds, perspectives, and experiences people bring to our organization. We’re committed to empowering our Employee Resource Groups and are proud to be an equal opportunity employer.

Agencies: We do not accept unsolicited resumes or outreach from third parties. A signed MSA and approval from Talent Acquisition to submit candidates for a specific requisition are required for third-party submissions to be eligible for payment.

Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing basis without requiring sponsorship.

Reasonable Accommodation: 

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: 

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

California Employee and Job Applicant Notice of Collection of Personal Information:

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. 

Please review the notice here:

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.