Client Concierge

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

The Opportunity...

We are looking for a highly motivated and goal-driven Client Concierge (SDR) to join our growing sales team. The SDR will be responsible for identifying and qualifying new business opportunities by reaching out to potential clients through outbound prospecting, email campaigns, and cold calling. This role is a crucial part of the sales pipeline and the first step in our customer engagement process.
This role blends customer service, account management, and a consultative buyer's journey, ensuring every client feels heard, understood, and able to make an educated decision around the tools needed to help their business succeed. It's ideal for someone who thrives in a fast-paced environment and is excited about helping small and mid-sized businesses.

How You'll Contribute...

• Prospect and qualify leads through cold calls, emails, social media, and inbound inquiries

• Research and identify key decision-makers and companies that fit our Ideal Customer Profile (ICP)

• Set up qualified meetings and demos for the Account Executives (AEs)

• Maintain detailed and accurate records of all interactions in our CRM (e.g., Salesforce, HubSpot)

• Collaborate with marketing and sales teams to align outreach with current campaigns

• Meet or exceed monthly quotas for qualified leads and meetings set

• Continuously learn about our products, value propositions, and industry trends

What We're Looking For...

• Bachelor’s degree or equivalent work experience

• 0–2 years of experience in sales, lead generation, or customer-facing roles (tech/SaaS experience is a plus)

• Excellent written and verbal communication skills

• Strong time management, organization, and problem-solving skills

• Comfort with outbound calling and handling objections

• Familiarity with sales tools like LinkedIn Sales Navigator, Outreach, ZoomInfo, etc.

• A growth mindset with the desire to learn and grow into a closing sales role
  

Bonus Points...

• Experience with CRM tools such as Salesforce, HubSpot, or similar

• Prior experience in a B2B or SaaS environment

• Knowledge of sales methodologies like SPIN, MEDDIC, or BANT

Life at Centerfield...

• This is a hybrid position, employees are expected to work from our Charlestown, MA office every Tuesday, Wednesday & Thursday

• Work-Life Balance, no need to work more than 40 Hours a week

• Competitive Hourly Rate + UNCAPPED COMMISSION

• Enjoy additional perks such as monthly prizes, team outings, and raffles

• Industry leading medical, dental, and vision plans + generous parental leave

• 401(k) company match plan

• Inbound & Outbound Calls

• Company discounts for events and attractions

• Paid training

• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)

• Virtual workout and yoga classes

• Monthly happy hours, catered lunches

• Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA Best places to work )

• Career growth – we enjoy promoting from within!

  #LI-Hybrid
  

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Compensation Range: $60K - $65K