Senior Client Advisor

Company:Marsh

Description:

We are seeking a talented individual to join our team at Marsh, based in Norwich. This is a hybrid role with a requirement to attend the office on a regular basis – specifics to be discussed and agreed with applicant.

The role: Senior Client Advisor

Are you an experienced Account Handler with a background in Insurance, or perhaps an experienced Commercial Insurance Underwriter who aspires to move into a more client facing role? We want to hear from you!

Within this role, you will be part of a dynamic team responsible for managing the full renewal process of large commercial insurance programmes, ensuring a first-class service to our clients.

We will count on you to:

• Liaise with Marsh Client Executives regarding placement strategy for insurance renewals.
• Request and analyse underwriting information.
• Prepare and submit accurate market presentations and slips in consultation with the Client Executive and Market Placement Team.
• Utilise Marsh Online Trading system to collate renewal terms with existing and prospective insurers.
• Collate and negotiate terms with incumbent and prospective insurers.
• Analyse quotes and work with insurers to negotiate cover and premiums.
• Assist with the preparation of client reports for renewal, and specific projects as required.
• Produce and/or request Insurer documentation as per legislative and regulatory requirements.
• Act as first point of contact within service team for day to day client insurance queries.
• Lead or Attend Client and Insurer meetings as requested.
• Review and comment on Indemnity and Insurance clauses.
• Strive to deliver best practice, market leading service and solutions with a focus on client service excellence.
• Administer mid-term changes to risk.

What you need to have:

• Proven experience of Account Handling with medium to large UK and Global Accounts.
• Excellent interpersonal skills with previous client facing experience preferred.
• Ability to remain calm under pressure and be able to work flexibly when required.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• Awareness of Clients’ business, their business issues, insurance programmes and service plans.
• Strong numeracy and attention to detail skills.
• Fully Competent in Microsoft Office Products.

What makes you stand out:

• Resilient with previous client facing experience 
• Looking to develop an insurance career with a growth mind-set approach
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client facing and stakeholder management abilities

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.