Create and maintain user-facing and technical documentation for the ClaimsXM product. Collaborate with subject-matter experts, product and engineering teams to produce guides, release notes, and help content that ensure accurate, clear, and up-to-date documentation.
Preferred QualificationsPay Range
- U.S. Citizenship or naturalized citizenship is required for this position.
- All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
$87,000 - $94,000/Annually
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