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Starr Insurance

Claims Manager, Defense Base Act

Reposted 7 Days Ago
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In-Office
Houston, TX
Senior level
In-Office
Houston, TX
Senior level
The Claims Manager oversees DBA claims handled by Third Party Administrators, reviews claims trends, provides client service, and prepares management reports.
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Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

This position can also be filled in Houston, Philadelphia, Chicago, Atlanta, Los Angeles or Scottsdale

Job Duties

  • Providing management oversight to Third Party Administrators DBA claims personnel by monitoring the claims online using the Third Party Administrators claim systems.
  • Reviewing monthly loss run trends, reportable claims and/ or problematic claims.
  • Provide excellent claim service to external clients and internal partners.
  • Participate in claim file reviews with insureds, brokers and Third Party Administrator’s claim personnel.
  • Assist with audits of Third Party Administrators.
  • Interface with underwriting on claim status, exposures and other factors impacting their risks.
  • Review and approve Third Party Administrator’s monthly claim handling fees.
  • Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required.
  • Maintain and/or obtain any state adjuster licenses as directed by management.
  • Perform other duties as required by management.

Responsibilities

  • Minimum experience of 5 years handling DBA/USL&H claims
  • Supervisory experience a plus
  • Must be self-motivated
  • Have a sense of urgency
  • Strong organizational skills
  • Ability to multi-task

#LI-LS1

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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