Claims Examiner-GL/BI

Job Type:

Build a brilliant future with Hiscox
 

Does researching and analyzing a complex book of claims light a fire inside you?  If so, why don’t you apply for the Claims Examiner position!

About the US Claims team:

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

The Role:

Superior claims service is central to our corporate culture and brand. Claims Examiners are an integral part of our in-house claims servicing team.

Claims Examiners are responsible for analyzing policy coverage, drafting coverage letters, managing, monitoring and resolving general liability claims asserted against our insured’s. Superior claims service is central to our corporate culture and brand.

What you’ll be doing as the Claims Examiner:

• Review and analyze General Liability/BI Claims submissions for coverage

• Draft coverage letters to insureds

• Strategize to drive favorable claim resolutions

• Analyze liability, risk, and exposure and accurately reserve claim files

• Evaluate and pay losses

• Evaluate and settle claims

• Meet target service levels for claim handling and document claim file accordingly

Our must-haves:

• Excellent written communication skills

• 2-5 years of experience direct handling of GL /BI Claims

• Desire to provide excellent customer service

• Experience with handling property and casualty claims (third party)

• Ability to work autonomously and meet deadlines

• Associates Degree or equivalent work experience; Bachelor’s Degree Preferred

• In-house claims handling experience

**Please note that this position is hybrid and requires two (2) days in office weekly. Position can be based in the following offices:

• Atlanta, GA

• Boston, MA

• Chicago, IL

• West Hartford, CT

• Manhattan, NY

• Scottsdale, AZ

Salary Range - $60,000 - $80,000

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

What Hiscox USA Offers:

• 401(k) with competitive company matching 

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)  

• Company paid group term life, short- term disability and long-term disability coverage 

• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 

• Paid parental leave 

• 4-week paid sabbatical after every 5 years of service 

• Financial Adoption Assistance and Medical Travel Reimbursement Programs 

• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 

• Company paid subscription to Headspace to support employees’ mental health and wellbeing 

• 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 

• Dynamic, creative and values-driven culture 

• Modern and open office spaces, complimentary drinks 

• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

About Hiscox USA:

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities - New York City (Manhattan), Atlanta, Chicago, Los Angeles (Downtown) Hartford, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

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