Chief of Staff (CoS), Commercial

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

Role Overview:

Socure is seeking a Chief of Staff, Commercial, to drive operational excellence and align commercial product development with our strategic revenue goals. This position will report directly to the President, Chief Commercial Officer and will provide critical support to both the Sales Leadership and the Chief Marketing Officer. The ideal candidate will offer thought leadership and exceptional project management skills as we innovate and enhance our product offerings and market integrations.

Responsibilities:

• Own the planning, prioritization, and execution of the Commercial Team’s OKRs. Ensure all activities align with our strategic objectives to drive revenue and market share growth.

• Develop and manage comprehensive sales reporting frameworks to track performance against targets, providing actionable insights.

• Author and enforce value-based messaging for use by the field and customer success teams to capitalize on new opportunities. Manage competitive messaging, including strategies to counteract negative press from competitors.

• Oversee quality control procedures and address issues promptly. Coordinate with various integration partners at both business and technical levels, including planning joint rollouts and developing contingency strategies.

• Create technical and value-based content for sales presentations. Ensure timely dissemination of relevant messaging to the field, delineating what is acceptable to communicate under NDAs.

• Drive the resolution of strategic and tactical issues concerning partner integrations, maintaining and reviewing relationships with an eye toward optimizing or substituting vendors as necessary.

• Work closely with marketing and educational teams to enable commercial teams to effectively communicate and sell the value of new and enhanced products.

Qualifications:

• Bachelor’s degree required; advanced degree in business or related field preferred.

• Minimum of 10 years of experience in sales analytics, sales operations, sales strategy, or product commercialization, preferably in a high-growth technology environment.

• Proven expertise in managing complex projects and cross-functional teams.

• Demonstrated ability to develop strategic plans and translate them into tactical execution that drives revenue growth.

• Excellent communication and presentation skills, capable of handling high-profile communications with internal teams and external clients.

• Strong leadership capabilities and the ability to influence without direct authority.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

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