CHECK-IN MONITOR

Check-In Monitor (Club)

Department: Program
Reports To: Senior Site Manager and/or Site Manager
FLSA Status: Non-Exempt/Hourly

Mission Statement

The mission of the Boys & Girls Clubs of Central Minnesota is to do whatever it takes to empower all youth to reach their full potential. If you would like to learn more about the Boys & Girls Clubs of Central Minnesota, please visit Boys & Girls Clubs of Central Minnesota.

Job Description Summary

Responsible for safely checking in all members to the Club and entering names into the database. Ensure that bags, coats and hats are left at the check-in desk before entering the Club. Prepare reports from member database as scheduled. Answers telephone, questions and maintains electronic and hard copy files.

Essential Duties & Responsibilities

• Responsible for checking all members into the Club and entering member attendance into database.
• Ensure that all necessary member items are checked in to desk area and not brought into Club.
  • Retrieves personal items when needed.
• Creates a safe Club environment.
• Answers telephones, providing general information, referring callers to other staff or taking messages as necessary.
• Maintains electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information.
• Assists members and families in filling out membership forms.
• Assists with monitoring nearby areas to ensure member safety.
• Serve as Club receptionist, greeting all members and visitors and maintaining attendance and visitor logs.

Required Knowledge, Skills, and Abilities

• Strong ability to engage and connect with youth in a group setting.
• Knowledge of safety protocols including fire, severe weather, and lockdown procedures.
• Familiarity with and adherence to all Boys & Girls Club/KIDSTOP policies and procedures.
• Computer and data entry skills.
• Organization and attention to detail.
• Strong customer relations skills.
• Able to maintain confidentiality.
• Ability to pass a Department of Human Services background check.

Education & Work Experience

Education: High school diploma or equivalent.

Fundamental Relationships

Maintains close daily contact with Club staff, Club members, and supervisor to receive/provide information. Maintains contact with external community groups, schools, members’ parents, and others to provide a positive Club experience.

Benefits

The Boys & Girls Clubs of Central Minnesota (BGCMN) offers all part-time employees paid emergency safe and sick time, jury duty time, and 401(k) plan with up to a 4% employer match (upon meeting required eligibility). Part-time plus employees are also eligible for health benefits.

Working Conditions & Physical Requirements

Physical Demands

• Regularly: stationary work, walking, bending, reaching, stretching, hearing, seeing, repetitive hand motions.
• Occasionally: lifting up to 50 lbs.

Equipment Use

• Regularly: computers, copy/scan machines, phones and two-way radios.
• Occasionally: kitchen equipment, hand tools, Audio Visual equipment, and hand tools

Work Environment

• Regularly: indoor and outdoor work in varied weather conditions, team and independent work, noisy conditions.
• Occasionally: odors, varied lighting, small and/or enclosed spaces.

Mental Demands

• Regularly: managing workplace stressors and handling belligerent behaviors.

Substance Exposure & Protective Equipment

• Occasionally: exposure to chemicals or body fluids, use of protective gear (gloves, masks, etc.).

Equal Employment Opportunity

Boys & Girls Club of Central Minnesota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type, with or without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.