Channel Account Manager - DMR

This position will be responsible for Direct Market Reseller segment in North America including CDW, SHI, and Insight.

What You'll Do

• Align with DMRs for joint activities for channel enablement and drive quarter over quarter cloud revenue growth
• Train DMR sales teams with existing and new products, support new partners on a daily basis on business and technology development, and guide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools
• Perform account planning with all managed partners with tailored details depending on partner’s engagement, loyalty and responsiveness
• Motivate and enable DMR sales teams to sell Acronis' services to their existing customer base, attract new customers, and help them retain existing customers
• Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle
• Drive successful upsell/cross sell initiatives with each partner to increase new services attach rate
• Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams
• Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport
• Own the partner’s lifecycle management and maintain a set of regular activities focused on educating, evangelizing, and making commitments

What You Bring

• 3+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
• DMR sales experience strongly preferred
• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
• In-depth channel and field sales experience with an understanding of the cloud market business model
• Strong presentation, communication, and planning skills
• Strong internal customer focus with desire to learn all aspects of the business
• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
• Strong written and verbal communication and interpersonal skills
• Outstanding organizational, problem solving, and multi-tasking skills
• Collaborative, team-player with a commitment to succeed and never give up attitude
• Self-motivated, proactive, and able to work with minimal supervision