The Chains Development Lead oversees the development and implementation of Chains strategy, managing international customer relationships, and leading cross-functional teams to enhance service levels and performance.
Job Description
Job Description
About the Role:
We are looking for an experienced Chains Development Lead to spearhead the development of our Chains strategy for the zone (incl but not limited to QSR, Hotels and Catering) . As a key member of our team, you will oversee our international customers strategy and play a critical role in driving our Away From Home strategy. Are you a strategic leader with a pragmatic hands on approach who is ready to drive one of the biggest commercial agendas for the zone?
Key Responsibilities:
International customers (chains and international trade customers):
Transform chains/key accounts in EPDM:
Capability development, deployment and implementation:
Qualifications:
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Job Description
About the Role:
We are looking for an experienced Chains Development Lead to spearhead the development of our Chains strategy for the zone (incl but not limited to QSR, Hotels and Catering) . As a key member of our team, you will oversee our international customers strategy and play a critical role in driving our Away From Home strategy. Are you a strategic leader with a pragmatic hands on approach who is ready to drive one of the biggest commercial agendas for the zone?
Key Responsibilities:
International customers (chains and international trade customers):
- End responsible for managing, negotiating and contracting with international customers.
- Lead negotiations and coordinate with all markets
Transform chains/key accounts in EPDM:
- Responsible for overall chain/key account turnover in EPDM (have monthly meetings with all markets to review performance)
- Detail customer prioritization and plan for key customers across zone
- Develop channel strategy for key channels (QSR, Hotels, Catering etc.)
- Build playbooks for restaurant type (e.g. chicken restaurants) and ensure follow-up across markets
- Improve E2E chains management with Operations (set up new way of working for structural better service level)
- Decide on future portfolio needed to win in each and coordinate with AFH Growth team to deliver
- Set up What is worth model together with growth team (ROI for chain marketing investments)
Capability development, deployment and implementation:
- Responsible for capabilities development and capability deployment for key accounts/chains (trainings, playbooks, tools)
- Help markets implement capabilities (e.g. TAR, CTM, CBP)
Qualifications:
- Proven international experience in Away From home.
- Experience working in cross-functional teams and developing collaborative relationships with various stakeholders.
- Analytical mindset with the ability to interpret data and drive decision-making based on insights.
- Excellent problem-solving skills and the ability to adapt solutions to local contexts without adding unnecessary complexity.
- Strong communication and interpersonal skills, with the ability to influence and drive change at all levels of the organization.
- Fluent in English, with additional languages being a plus.
- Willingness to travel across Europe as needed to work closely with the markets.
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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