Category Manager 2, Indirect Procurement – Corporate Services

About the RoleThis is a high-impact role with Gap Inc., reporting to the Director of Procurement, Professional Services. You’ll drive two procurement categories that sit at the heart of how we serve our customers and our employees – Payments Processing and Corporate Travel. Together, these categories represent significant spend and top-line impact, touch every Gap brand, and involve relationships with some of the most strategic and progressive partners in the retail and fintech ecosystem.
You will be the architect of category strategies that balance cost efficiency, innovation, and risk mitigation while enabling exceptional customer and employee experiences. This role is part of Gap Inc. Procurement’s broader NextGen transformation journey, and this is your opportunity to shape strategies in categories that are evolving rapidly, and influence stakeholders at all levels.
While these will be your primary categories, you’ll also have the opportunity to explore, support, and eventually take ownership of additional categories – broadening your expertise and cross-functional relationships, and positioning yourself for continued career growth at Gap Inc.
Category Overview:
Payments Processing – ecosystem is a complex, dynamic network spanning card networks, merchant acquirers, payment gateways, fraud prevention platforms, buy-now-pay-later (BNPL) providers, and value-added services. We process millions of transactions annually across several vendors.
Corporate Travel – program enables our global workforce to move seamlessly between our stores, distribution centers, and corporate hubs globally. Our partners include Travel management companies (TMC), airlines, hotels, rental car providers, etc. Key focus areas include cost efficiency, service innovation, compliance, and sustainability.What You'll Do

WHAT YOU’LL DO:

• Drive value – Oversee development and execution of category strategies, and achieve value targets (P&L, Revenue, Capital and Non-P&L) for the categories, as applicable. Create and manage a multi-year pipeline of projects that will deliver value year over year.
• Manage categories – Develop actionable multi-year sourcing strategies and codify them into category playbooks that guide execution across the business. Own supplier relationships (performance management and contract negotiations).
• Build and strengthen strategic relationships – Partner with senior internal stakeholders across functions, procurement colleagues, and suppliers to drive results and facilitate complex change management across Gap Inc.
• Leverage procurement technology and advanced sourcing capabilities – Actively promote a competitive bid culture by applying advanced sourcing levers. Actively seek and apply industry best practices and innovative solutions to advance value creation. Leverage advanced digital tools and analytics (dashboards, AI-powered spend insights, eAuctions, CLM platforms) to drive sourcing decisions and value creation. Conduct category segmentation and supplier profiling to enable opportunity mining.
• Be a thought partner – Collaborate with peers and business stakeholders to identify additional white-space growth and efficiency improvement opportunities and devise sourcing strategies to execute them.

Who You Are

WHO YOU ARE:

• Passionate about procurement with experience in category management within a global organization. Preference for candidates with demonstrated expertise in Payments or Corporate Travel, or those with strong Technology or Management Consulting background.
• Not afraid to question status quo by asking “What If” and “Why Not”, and willing to get to the root cause of a problem, co-creating solutions, and executing them.
• Strong work ethic and accountability bringing discipline, ownership, and follow-through to every project, balancing attention to detail with a drive to deliver outcomes.
• Results-oriented with an ability to navigate an ambiguous environment to achieve high levels of performance and deliver sustainable results.
• Excellent written and oral communicator with the ability to lead with or without authority to influence stakeholders at various organizational levels and drive decision-making.