Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Responsible for overseeing and coordinating the activities of the case management team. This position plays a crucial role in ensuring effective patient care coordination, resource utilization, and discharge planning to optimize patient outcomes and enhance healthcare delivery.
Does this position require Patient Care?
Yes
Essential Functions:
Provide strong leadership and direction to the case management team, fostering a positive and collaborative work environment.
-Recruit, train, and supervise case managers and support staff.
-Conduct regular performance evaluations and provide feedback for professional development.
-Oversee the coordination of patient care across the healthcare continuum, including inpatient, outpatient, and post-acute settings.
-Collaborate with healthcare providers and interdisciplinary teams to develop and implement patient care plans that address individual needs and preferences.
Qualifications
Education
Bachelor's Degree Social Work required and Master's Degree Social Work preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Physical Therapist [State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred
Experience
Experience in case management within a healthcare setting, with some experience in a supervisory or leadership role. 3-5 years required
Knowledge, Skills and Abilities
- Strong knowledge of case management principles, patient care coordination, and utilization management.
- Familiarity with healthcare regulations, privacy laws, and compliance standards related to case management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively with multidisciplinary teams and external stakeholders.
- Proficiency in using healthcare information systems and electronic health records (EHRs).
- Understanding of healthcare reimbursement processes and insurance coverage.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$58,656.00 - $142,448.80/AnnualGrade
98TEMPAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Top Skills
Mass General Brigham Somerville, Massachusetts, USA Office
399 Revolution Dr, Somerville, Massachusetts, United States, 02145
Mass General Brigham Boston, Massachusetts, USA Office
800 Boylston St, Boston, Massachusetts, United States, 02199
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