Case Manager I

Position Title: Case Manager I

Department: All Sites

Reports To: As assigned by Program Director

POSITION SUMMARY

Provides case management services to patients assigned to individual caseload.

HOURS

8 per Day / 5 Days per Week

Benefits Package 

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

Intensive Case Manager roles often involve working with unhoused individuals with mental health challenges, substance use disorders, or complex trauma.

The core of the job is establishing a trusting relationship with the individual, often through a person-centered, motivational interviewing approach. The case manager conducts initial assessments, identifies individual needs, and links them to appropriate services, including mental health care, medical care, substance abuse treatment, legal aid, and benefits enrollment.

A significant part of the role involves assisting with housing applications, securing rental assistance, and providing ongoing support to help individuals maintain their housing. Additional duties also include:

1.  Conducts self in a professional manner in areas of dress, language, attitude and behavior.

2. Exhibits full knowledge and support of the philosophy and objectives of the Agency.

3. Fully understands and maintains policies regarding professional ethics.

4.  Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC)

5.  Attends in-services trainings and educational workshops.

6.  Attends all required staff meetings.

7.  Cooperates and communicates fully with other staff members regarding patient behavior, progress activities.

8.  As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.

9.  Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.

10.  Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.

11.  Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.

12.  Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues

13. Provides regular, comprehensive progress note charting inpatient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.

14. Performs other duties as assigned 

EXPERIENCE

1. 1 year of experience in Case Management Services or working with at-risk populations, preferred.

2.  Experience working with the unhoused population or those at risk of becoming unhoused

2. Bilingual English/Spanish preferred

3. Valid California driver’s license and insurance

LICENSES/CERTIFICATES

High school diploma or equivalent 

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

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