Leads a global customer business unit, owning P&L performance, growth strategy, executive relationships, commercial negotiations, operational delivery, and customer satisfaction. The role drives revenue and profitability, leads strategic planning and QBRs, manages cross-functional teams, and identifies new business opportunities. Candidates need substantial business or manufacturing experience, people leadership, financial expertise, negotiation skills, and success managing complex customer relationships.
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
The pay range for this role is $159,600 - $287,300. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: January 29, 2027.As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Business Unit Director
Drive Growth. Lead Strategic Partnerships. Own Business Results.
We are seeking a dynamic Business Unit Director to lead a key global customer relationship, owning the overall business strategy, P&L performance, and long-term growth of the account.
In this highly visible leadership role, you will serve as the executive point of contact for customers, build strategic partnerships, drive revenue growth, negotiate commercial agreements, and lead cross-functional teams to deliver exceptional operational performance and customer satisfaction.
Key Responsibilities
- Own the global P&L and financial performance for assigned customer accounts.
- Develop and execute growth strategies that increase revenue and profitability.
- Build and maintain executive-level customer relationships.
- Lead contract negotiations, pricing strategies, and commercial agreements.
- Drive operational excellence and ensure delivery of customer commitments and SLAs.
- Lead Quarterly Business Reviews (QBRs) and strategic business planning.
- Manage and develop high-performing teams while influencing cross-functional partners.
- Identify new business opportunities and champion continuous improvement initiatives.
Qualifications
- Bachelor's degree required; MBA or Master's degree preferred.
- 8+ years of experience in business, manufacturing, operations, finance, or account management.
- 5+ years of people leadership experience.
- Proven success managing complex customer relationships, P&L ownership, and business growth.
- Strong financial acumen, negotiation skills, and executive presence.
- Experience in manufacturing, supply chain, logistics, or related industries preferred.
Why Join Us?
This is an opportunity to make a significant impact by leading strategic customer partnerships, driving global business growth, and influencing key organizational decisions within a fast-paced, innovative environment.
The pay range for this role is $159,600 - $287,300. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: January 29, 2027.As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2027, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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#AWorldofPossibilities
Jabil Burlington, Massachusetts, USA Office
11 North Ave, Burlington, MA, United States, 01803
Jabil Waltham, Massachusetts, USA Office
221 Crescent St, Waltham, MA, United States, 02453
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