Business Systems Analyst

Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. 

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.

Why We Love Working at Visio:

We at Visio are passionate about working together towards our goals to continually push this company forward.  We innovate, collaborate, celebrate team successes, and recognize individual accomplishments.  At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote or hybrid work options.

How to Apply?

To be considered for employment, please submit your application online.  While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly.  You will receive application status alerts via email so make sure your email address is accurate.

Note: Incomplete applications will not be considered.  Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.

Visio Financial Services, Inc. is an Equal Opportunity Employer

The Opportunity:

Visio Lending is seeking a Business Systems Analyst to join our Information Technology team and help drive the implementation, optimization, and ongoing support of the technology platforms that power our mortgage operations. This role is ideal for someone who enjoys solving business challenges through technology, collaborating across departments, and improving processes that enhance the customer and employee experience.

As a Business Systems Analyst, you'll work at the intersection of business and technology, partnering with stakeholders across Operations, IT, and Project Management to translate business needs into effective technology solutions. You'll play a key role in impacting the ecosystem that supports DSCR lending, helping automate workflows and streamline processes throughout the mortgage loan lifecycle. Core responsibilities include facilitating client (business users) conversations to collect business requirements, writing business requirement documents (BRD) and test cases, performing minor system configuration, business analysis, data analysis, and UAT support.

As a Business Systems Analyst, you'll have the opportunity to influence key business initiatives, work with modern mortgage technology platforms, and collaborate with cross-functional teams that are committed to innovation and continuous improvement. If you're passionate about solving problems, driving process improvements, and making a meaningful impact, we'd love to hear from you.

What You'll Do

• Facilitate client conversations for requirements gathering, creating and documenting business and/or technical requirements, and test cases to support application development, unit testing, and User Acceptance Testing
• Collaborate with clients, operations, and/or vendors to understand business requirements, with the ability to convert requirements into effective documentation
• Convert requirements into effective workflow design documentation
• Work effectively across multiple cross-functional teams such as operations, application development, product management, and key vendor partnerships

• Support quality assurance (QA) and user acceptance testing (UAT), reporting bugs or defects.
• Work with internal groups and outside vendors to ensure successful and quality project completion. 
• Other responsibilities and duties as assigned based on business needs
• Work Schedule: Monday–Friday: 8:30 am – 5:30 pm CST 
• Authorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, MI, NC, SC, TX, UT
• Salary Range: $108,000 - $130,000 (Exempt level position)

What We Are Looking For:

• High school diploma/GED equivalent 
• 5 years of Business Analyst / Requirements Gathering experience 
• 3 years of direct mortgage lending related experience  
• Experience working on projects related to the mortgage loan lifecycle from Origination through Post-Closing
• Deep knowledge of the mortgage loan process with experience in origination, processing, underwriting, closing/funding, and post-closing. Topics include:

o   Product and Pricing Eligibility

o   Rule’s Engines

o   Workflow and Workflow Design

o   Data import/export

o   Familiarity with Document Imaging

o   Loan Fee’s

o   Underwriting Conditions

o   Documents / Disclosures

• • • Experience in the above in a business analyst capacity preferred

• • • Experience with DSCR (Business Purpose Loans) lending preferred
• Knowledge of SDLC lifecycles, such as Waterfall and Agile 
• Ability to use standard office equipment, printer, scanner, copier, fax, telephone, personal computer, and other peripheral devices
• Internal Applicants: Must meet the minimum requirements of the position and have no recent disciplinary actions

What We Prefer to Find:

• Experience with Loan Origination System administration
• Knowledge of Secondary Mortgage Market
• Experience with FreshService, Salesforce, and AI Concepts