As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike's Office of CIO is seeking a skilled Business Systems Analyst to enhance and optimize our operational workflows and processes. This role will focus on translating business needs into well-defined requirements, designing efficient workflows, and improving our IT SDLC and OKR tracking methodologies. The position requires analytical thinking and process expertise to leverage Workboard, JIRA, and Tableau to drive process improvements and enable data-driven decision making.
What You'll Do:
Gather and document business requirements for IT processes and workflows
• Design and optimize workflows across Workboard and JIRA platforms
• Create insightful Tableau dashboards for OKR and SDLC metrics
• Develop and deliver training programs to enhance tool adoption
• Create and maintain documentation, user guides, and best practices
• Identify opportunities for process improvement in IT SDLC
• Partner with teams to optimize OKR tracking and reporting
• Drive continuous improvement through workflow optimization
• Responsible for creating or maintaining a workboard champion/coach community
What You'll Need:
• Bachelor's degree in Business, IT, or related field
• 5+ years of experience as a Business Systems Analyst
• Strong expertise in business process analysis and requirements gathering
• Experience with Workboard, JIRA, and Tableau from a user perspective
• Proven experience in developing and delivering training
• Excellence in written and verbal communication
• Strong process mapping and workflow design skills
• Ability to translate business needs into effective solutions
Bonus Points:
• Experience in cybersecurity industry
• Knowledge of IT Service Management best practices
• Experience with Agile methodologies
• Background in OKR implementation and tracking
• Expertise in data visualization and storytelling
• Experience in process improvement methodologies
• Track record of successful business transformation initiatives
• Strong stakeholder management skills
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.
Expected Close Date of Job Posting is:11-16-2025Top Skills
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