Support First Line Risk & Controls governance by implementing policies into processes, maintaining governance documentation and inventories, coordinating reviews and version control, preparing reports, tracking actions, supporting committees and training, and identifying process improvements and automation opportunities while ensuring compliance with regulatory and bank requirements.
***Sponsorship not available***
Job Responsibilities
- Maintain a detailed understanding of the bank's policies, compliance programs, and regulatory requirements including, but not limited to, customer feedback and complaints, social media, E-SIGN, UDAAP, and other related governance expectations.
- Partner with business line teams to implement policy, compliance, and governance requirements into business processes and procedures.
- Support the administration and execution of First Line Risk & Controls governance programs and risk management activities.
- Assist in the development, implementation, maintenance, and periodic review of governance standards, procedures, job aids, and supporting documentation.
- Coordinate document review, approval, publication, distribution, and version control activities with business stakeholders.
- Maintain governance inventories, repositories, records, and related program documentation to ensure accuracy and completeness.
- Assist the Business Risk & Controls Program Manager in preparing reports, tracking initiatives, and monitoring the status of outstanding actions and commitments.
- Collaborate with business partners and governance stakeholders to promote consistent application of governance processes and timely completion of required activities.
- Support recurring governance activities, reviews, monitoring, committee activities, and reporting cycles.
- Identify and support opportunities for governance program enhancements, process improvements, and operational efficiencies.
- Assist with governance-related communications, training materials, and awareness initiatives.
- Support special projects, strategic initiatives, and other activities related to risk and control governance.
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
Competencies
Basic Skills
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
People Skills
- Ability to build collaborative relationships
- Ability to influence others
- Ability to work as part of a team
Technical Skills
- Organizational Skills/Detail Oriented
- Analytical Thinking
- Problem/Situation Analysis
- Able to Multi-Task or Juggle Priorities
- Creativity
Other Competencies
- Familiarity with Automated Intelligence
Experience
- Minimum 2 Years Experience financial services industry preferably in project/program management, risk management, compliance, internal audit, quality control/assurance, or an operations function.
- Minimum 2 years Experience working with reporting and automation for process improvement and efficiencies
Travel Requirements
Minimum travel expected.
Physical Requirements
This position must be able to remain in a stationary position 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers.
Schedule
Typical office hours are Monday through Friday, 8:00 am to 5:00 pm. This position is fully remote.
Qualifications Education Required High School or better. Preferred Bachelors or better. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Financial Services
Design and run experiments, analyze large datasets, build production-ready data pipelines and analytical frameworks, and translate findings into actionable recommendations for marketing and product stakeholders. Communicate insights to senior leaders and use approved AI tools responsibly to accelerate analytics and automation.
Top Skills:
AlteryxGenerative AiMachine LearningPythonRRelational DatabasesSQLTableau
Financial Services
Lead delivery of AML/KYC strategy and technology initiatives. Act as PM/BA hybrid: plan and track workstreams, capture and prioritize requirements, maintain governance artifacts, support Customer Identification Program capabilities, facilitate working sessions, monitor risks and status, and produce executive reporting to ensure regulatory compliance (BSA, PATRIOT Act, OFAC/SDN).
Top Skills:
MS Office
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
Handle high-volume cash and electronic payment processing (wires, ACH), reconcile transactions and general ledger entries, investigate and resolve exceptions, ensure BSA/AML and OFAC compliance, support audits and month/quarter/year-end reporting, and recommend process improvements to reduce errors.
Top Skills:
AchBsa/AmlFedwireFisFiservJack HenryExcelMS OfficeNachaOfacRegulation ESwift
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
