Business Process Improvement Coordinator - Remote

We anticipate the application window for this opening will close on - 8 Nov 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThe Business Process & Insights Analytics (BPIA) team is seeking a data-driven, process-oriented professional to join our dynamic group focused on transforming operational performance through analytics and strategic insights. This role supports contract and pricing with cross-functional teams by delivering high-impact reporting, uncovering process inefficiencies, and driving continuous improvement across order to cash workstream.
This position is open to remote within the US.

Responsibilities may include the following, and other duties may be assigned. 

• Conducting root cause analysis and interpreting data to support contract and pricing decisions.  

• Ensures accuracy, identifies trends, and drives strategic improvements across pricing operations.  

• Administers, extends, and negotiates standard and non-standard contracts. 

• Conducts complex capital and service proposal preparation and contract administration activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. 

• Prepares quotes, programs, processes specifications, progress, and other reports for leadership and marketing in a timely manner. 

• Provides guidance to the sales team of contractual obligations; compiles and analyzes data and maintains historical information. 

• Actively collaborate with internal stakeholders, facilitating communication and coordination. 

• Assist and drive internal transformation and improvement initiatives on process, reporting, and tools that help deliver operational excellence for the sales team. 

• Participate on internal calls with the field to discuss customer’s goals and assist in creating solutions regarding capital and service opportunities. 

• Monitor contract performance and ensure timely renewals and amendments. 

• Communicates with internal and external customers. 

• May provide training to field partners and other employees within job area. 

  

Must Have: Minimum Requirements 

• Requires a minimum of 6 years of relevant experience. 

• Requires advanced practical knowledge within a specific discipline typically gained through extensive work experience and/or education. 

 
Nice to Have 

• Smartsheet, Excel and PowerPoint skills 

• Previous experience with SAP, PowerBI, and Salesforce 

• Experience working in large, global, highly-matrixed organizational structure. 

• Ability to work in a fast-paced environment with high-attention to detail. 

• Familiarity with Medtronic policies and programs. 

• Experience in the medical device industry. 

• Knowledge of contract law. 

• Ability to work independently and as part of a team. 

• Strong organizational and time management skills. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$60,400.00 - $90,600.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.