Business Process Analyst - Finance Transformation

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

***There are three (3) positions associated with this job posting which are classified as remote OR hybrid***

Position Summary

The Business Process Designer (Analyst) will be a member of the Optimization team within the Process Excellence & Innovation Team and will focus on improving the efficiency and effectiveness of processes across CVS. This role will drive engagement with internal finance business partners with the intent of bringing together process improvement, reengineering, automation, and other capabilities. Candidates looking to fill this role would need to support, enable, and execute a greater level of digital optimization, while also streamlining processes to ultimately bring meaningful and tangible business outcomes to CVS Health.

The ideal candidate will embrace an innovative mindset, be ready, and able, to relentlessly seek best practices and technologies. Additional, they will be expected to make immediate impact to reduce process complexity, increase process efficiency, and enable speed of operational processes. They will posses strong and wide spread domain knowledge of financial processes specific to the HealthCare and Insurance spaces.

Ability To:

- Comprehend process flows and complex data sets, and identify optimization opportunities in a short time-frame

- Manage multiple projects simultaneously, learn on the fly to understand and solve new problems and adjust priorities as needed to meet deadlines

- Document current-state process flows, design and execute future state solutions for Finance and Accounting business processes

- Translate business requirements into functional requirements for implementation of process and automation solutions

- Work collaboratively and effectively in a matrixed team environment

- Influence stakeholders without authority

- Communicate effectively in a manner that is clear, logical, and consistent both verbally and written

- Generate enthusiasm, commitment, and alignment

- Prepare materials and presentations with a high degree of accuracy under tight deadlines

Required Qualifications

2+ years experience minimum in the following:

Ability to demonstrate expertise of documenting and analyzing business processes.

Ability to demonstrate expertise identifying process waste.

Ability to demonstrate expertise reengineering business processes.

Ability to demonstrate expertise in scoping, defining, planning, mapping, requirements writing, and executing projects in a matrix business environment

Problem solver with strong analytical and quantitative orientation

Charismatic relationship builder able to influence at executive level

Proactive, planful, and result-driven with highest level of attention to detail

Effective communicator with strong verbal and written presentation abilities

Proficient in MS Word, Excel, Visio, Access, and PowerPoint, SharePoint, Jira, Power BI, and SQL.

Ability to discover/seek/gather/understand documentation of business process knowledge related to projects

Ability to work individually, think critically, and problem-solve with little direction.

Preferred Qualifications
Six Sigma Yellow Belt Certification or higher

LEAN training and/or certifications

Agile SDLC training and/or certifications

Project Management training and/or certifications

Knowledge of robotic process automation

Knowledge of change management

Education
Bachelor degree or equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/25/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.