Business Operations Lead, Tech Ops

Virta Health is on a mission to reverse Type 2 diabetes and obesity in a billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or obesity. Virta is changing this by helping people reverse type 2 diabetes and obesity through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes and obesity in 1B!

We are seeking a Business Operations Lead, Tech Ops to help scale and strengthen the internal operating system that powers Virta’s technology operations (Tech Ops) organization.

Reporting to the Chief of Staff to the COO, you’ll be a connector, problem-solver, and operator who ensures Tech Ops—spanning Public Relations, growth marketing, product, engineering, design, analytics, and operations—runs efficiently and in lockstep with the broader company.

This role is ideal for a highly motivated individual contributor who thrives at the intersection of strategy, systems, and execution, and who loves context-switching between high-level strategic initiatives and day-to-day operational excellence.

• Establish and drive the operating rhythms that connect Tech Ops with the broader organization — including OKRs, planning cycles, and operating reviews.
  

• Evolve product and technical planning frameworks (e.g., Now/Next/Later) to enable continuous planning, clarity across teams, and alignment across Product, Design, Engineering, Analytics, and Data Science.
  

• Design and implement new systems and processes to support Virta’s rapid growth — ensuring our ways of working scale effectively as the organization expands.
  

• Proactively identify gaps in operational excellence and lead solutions to close them — whether that’s improving cross-functional collaboration, strengthening communication practices, or establishing clearer decision-making frameworks.
  

• Partner with the Tech Ops leadership team to define and activate priorities around team culture, engagement, and development.
  

• Design and execute Tech Ops offsites, forums, and communications that foster connection, clarity, and belonging.
  

• Identify and elevate opportunities to improve how Tech Ops works — both within the organization and in partnership with other functions.
  

• Lead special projects that cut across functions and evolve quarter to quarter — one cycle you might partner with PR on a major launch, another with Product on roadmap planning, and another with the Coaching or Member Experience teams to strengthen collaboration.
  

• Act as a strategic operator to diagnose bottlenecks, streamline cross-team workflows, and deliver actionable insights to leadership.
  

• Ensure project goals, timelines, and outcomes are clearly defined, tracked, and communicated across stakeholders.
  

• Build alignment and trust across Product, Engineering, Design, Analytics, and other teams through exceptional facilitation, clear documentation, and disciplined follow-through.
  

• Create visibility and cohesion by connecting information, decisions, and priorities across the Tech Ops ecosystem.
  

• Act as a thought partner to Tech Ops and company leadership, helping translate strategy into effective execution.

• Have significant experience in Business Operations, Product/Program Management, or Chief of Staff-type roles in a tech, product, or engineering organization.
  

• Are skilled at designing and driving planning cadences, operating reviews, and strategic initiatives.
  

• Have a deep understanding of how tech organizations function and can connect strategy to systems to culture.
  

• Are a strong communicator and facilitator who creates clarity, alignment, and accountability.
  

• Thrive in cross-functional environments with competing priorities and love turning ambiguity into structure.
  

• Bring strong organizational and project management skills and a bias for action and follow-through.
  

Within your first 6–12 months, success will look like:

• Tech Ops operates on a predictable, connected planning rhythm (OKRs, quarterly reviews, and roadmap alignment).

• Leadership and teams report greater clarity and connection between strategy, priorities, and execution.

• Tech Ops offsites, reviews, and cross-cutting initiatives run smoothly and yield meaningful outcomes.
  

• The organization feels more cohesive — with stronger communication, clear accountability, and improved velocity.

Virta’s company values drive our culture, so you’ll do well if:

• You put people first and take care of yourself, your peers, and our patients equally

• You have a strong sense of ownership and take initiative while empowering others to do the same

• You prioritize positive impact over busy work

• You have no ego and understand that everyone has something to bring to the table regardless of experience

• You appreciate transparency and promote trust and empowerment through open access of information

• You are evidence-based and prioritize data and science over seniority or dogma

• You take risks and rapidly iterate

Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $171,747 - $230,000. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.
Clinical roles: We currently do not hire in the following states: AK, HI, RI
Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

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