Business Operations Analyst (Remote)

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Business Operations Analyst? Globe Life is looking for a Business Operations Analyst to join the team!

This role is responsible for a full range of activities related to the planning, development, deployment, and support of new and existing projects impacting multiple business units and business processes.

This is a remote/work-from-home position.

What You Will Do:

• Design and document business processes and make appropriate recommendations that will positively impact operational effectiveness.
• Work with the project team members on all phases of initiatives.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.
• Collaborate with all functional business units to achieve strategic, tactical and project goals.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
• Monitor milestone completion and track all phases of the project product/service life cycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing, and tracking requests.
• Conduct project meetings, meet with project team(s) regularly to review project deliverable and deadlines, and meet with appropriate personnel for periodic reviews of prototypes and final products.
• Consult with business units in developing user acceptance test plans and procedures for end user testing, ensuring that all tests are conducted and documented according to the standards agreed upon by the business unit and I.T.
• Facilitate meetings for all levels of the organization.
• Provide status updates and reporting on assigned projects.
• Support business transition and help establish change.
• Track and analyze business unit trends and make appropriate recommendations that will positively impact the department to create new or maximize existing initiatives based on data analysis.

What You Can Bring:

• Bachelor’s degree in business or related field such as Finance, Accounting, Management Information Systems, etc. or 2 - 3 years’ experience in related field.
• 2 - 3 years’ experience in related field.
• Knowledge of the insurance industry.
• Strong technical, analytical, and communication skills (verbal and written).
• Detail-oriented with effective follow-through and the ability to multi-task.
• A collaborative team mindset with proficiency in Access, Excel, and Outlook.
• SQL, Visio, and Project experience is a plus.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.

• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.