Business Manager 2

| Boston, MA, USA | Hybrid
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Company
Federal Reserve Bank of Boston
As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.
This job is eligible for a hybrid schedule with some on-site work expected. The individual is expected to reside in the 1st District unless you were given an exception.
The Reserves, Credit, and Applications (RCA) Unit of the Supervision, Regulation, and Credit Department of the Federal Reserve Bank of Boston (FRBB) has an opening for a Business Manager in our Reserves and Lending group. The successful candidate will be placed as either a Business Manager I or Business Manager II based on knowledge and experience. The RCA Unit contributes to FRBB's mission to promote sound growth and financial stability in New England and the nation by effectively serving as a source of liquidity to depository institutions (DIs) within the First District of the Federal Reserve System. We administer the Board of Governors' Payment System Risk (PSR) policies governing the use of intraday credit for First District DIs, and Reserves policies governing the payment of interest on reserves balances, among others. Additionally, we operate the Discount Window, extending overnight credit to qualifying DIs. Our reserves and lending activities assist the Board and the Federal Reserve Open Market Committee (FOMC) in implementing monetary policy.
In this position you would lead a team responsible for supporting day-to-day Reserves, Discount Window, and PSR operations. Under your oversight, the team performs a wide variety of duties involving the assessment and processing of Discount Window loans to DIs; processing of loans and bonds pledged by DIs to secure loans and overdrafts; monitoring and analysis of financial institution data; analysis of DIs' account activity to ensure compliance with Reserves and PSR policies, recommending corrective action and/or counseling of DIs, as appropriate; and review/maintenance of internal processes and procedures. You would contribute as a key member to the RCA Unit management team. Additionally, you would collaborate with colleagues across the Federal Reserve System, leading and contributing to strategic projects and workgroups.
This job description posted is for a Business Manager 2; however, depending on knowledge and experience, the successful candidate will be placed into an appropriate level within the Business Manager job family (including Business Manager 1 or Business Manager 2).
Principal Accountabilities:

  • Oversee team operations for a staff of up to six individuals.
  • Oversee all workflows and communications for complex processing activities associated with collateral management, Discount Window lending, and DI account management.
  • Monitor Discount Window borrowers and FRBB account activity, identify issues and trends, and recommend appropriate action based on policy parameters.
  • Apply strong critical thinking and problem-solving skills promptly and effectively on time-sensitive operational issues and proactively troubleshooting errors.
  • Advance and support diversity and inclusion efforts, and encourage diverse perspectives, ideas, and approaches.
  • Provide career and work guidance to direct reports by setting clear expectations, delivering timely feedback and coaching, and facilitating learning and development.
  • Collaborate with team, unit, and department colleagues in business and teambuilding efforts.
  • Lead, collaborate on, and contribute to local and national initiatives that support the strategic direction of the Reserve Bank and System.
  • Demonstrate insight and well-reasoned decision-making in a wide array of situations that may involve moderately complex to complex issues, public scrutiny, and market reactions.


Qualifications:
Knowledge and experience normally acquired through, or equivalent to, the completion of a Master's degree in a related field and 10 years of work experience that demonstrates applicable technical knowledge or managerial skills.
Staff in this position is expected to possess the following essential skills:
Required

  • Experience leading an operations team.
  • Commitment to furthering a diverse and inclusive work environment.
  • Strong attention to detail.
  • Ability to manage time and multi-task to meet daily workstream demands.


Highly Desirable

  • Demonstrated oral and written communications skills, including presenting complex business matters to internal and external stakeholders.
  • Understanding functional area data sources and competently using established tools, Microsoft Excel, and other advanced tools as appropriate to analyze the information.


The Federal Reserve Bank is committed to a diverse, equitable and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position and sponsorship for a work visa, and subsequently for permanent residence, if they sign a declaration of intent to become a U.S. citizen and meet other eligibility requirements.
All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. All candidates must undergo an enhanced background check and comply with all applicable information handling rules.
The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Supervisory/Management
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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Technology we use

  • Engineering
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    • NoSQLDatabases
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Location

Centrally located next to Boston's South Station between the Financial District and the Boston Seaport neighborhood.

What are Federal Reserve Bank of Boston Perks + Benefits

Federal Reserve Bank of Boston Benefits Overview

The Boston Fed has very comprehensive compensation and benefits offerings, allowing us to focus on work-life balance while supporting the Bank’s primary focus - Public Service That Makes a Difference®.

In addition to great healthcare, dental, prescription, and vision coverage, the Boston Fed offers a comprehensive Employee Assistance Program (EAP), health and dependent care flexible spending accounts. These benefits are available to employees, their qualified families, and domestic partners. The Boston Fed also has an onsite, state-of-the-art fitness facility, offers season flu shots, and wellness screenings.

Culture
Volunteer in local community
The Boston Fed participates in local volunteer activities and provides each employee with two paid volunteer days.
Partners with nonprofits
Through the work of our Employee Resource Groups (ERG's) and other departments within the Boston Fed, we partner with local Non Profits as a way to give back to the communities where we live and work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
We believe a hybrid remote/in-office arrangement is part of the future of work at the Boston Fed, which will ultimately offer more flexibility.
Remote work program
Remote work options include: • Office-based • Hybrid/scheduled • Hybrid/ad hoc • Primarily remote
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
The Boston Fed offers employees the chance to participate in employee resource groups (ERGs) and affinity groups with a specific interest. ERGs and affinity groups are a valuable component of the Bank
Hiring practices that promote diversity
We believe in the strength that comes from diverse perspectives, ideas, and approaches to solving important business problems. Our organization embraces diverse employees, constituents, and community
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Federal Reserve Bank of Boston provides backup child care assistance, including tutoring, in-home childcare and virtual child care assistance.
Generous parental leave
Family medical leave
Adoption Assistance
The Bank provides up to $5,000 in reimbursement associated with the cost of adopting a child.
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
The Fed Society plans family oriented events a few times throughout the year.
Vacation + Time Off
Generous PTO
Paid volunteer time
The Federal Reserve Bank of Boston encourages employees to give back with paid volunteer time up to 16 hours a year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
The Federal Reserve Bank of Boston offers pre-tax commuter benefits for all employees through Wage Works, including a $90 subsidy toward your transit monthly passes.
Company-sponsored outings
Recreational clubs
Fitness stipend
The Bank offers a free on-site fitness center, including classes and open 24 hours a day.
Onsite gym
Professional Development
Job training & conferences
The Boston Fed offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At a time when many organizations no longer offer a traditional pension plan, the Federal Reserve’s Retirement Plan is recognized for the value it provides in helping secure employees’ financial future during their retirement years. Fed employees are automatically enrolled in our pension plan.

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