The Business Intelligence Analyst supports reporting, develops dashboards, analyzes data, and improves business efficiency through automation.
The Business Intelligence Analyst will support business intelligence and reporting across multiple business units for Integra Partners. They will develop, implement, and define business metrics along with program-oriented automation processes.
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES
The Business Intelligence Analyst’s responsibilities include but are not limited to:
EXPERIENCE:
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES
The Business Intelligence Analyst’s responsibilities include but are not limited to:
- Assist with the management and support of Integra’s Business Intelligence tools and reporting efforts across multiple business units.
- Build new dashboards and reports to meet the needs of the business, gathering all appropriate requirements.
- Update and maintain suit of existing dashboards. Ensure they are up to date with all current data, KPI/Metric definitions, and supporting documentation
- Identify and recommend opportunities to improve metrics/KPI's, market data, and customer trends.
- Demonstrate analytical insights and partner with business leaders to pursue growth opportunities and address areas of improvement by correcting underlying root-causes and contributing factors.
- Research and identify data structures, data schemes, and data dictionaries across disparate systems, propose recommendations for efficient and improvements.
- Partner with infrastructure and technology teams to ensure scalability and reproducibility for insight driven reporting and analysis.
- Identify areas of opportunity for greater business efficiency; use python, RPA, and/or other tools to automate these processes
- Develop reproducible scripting, reporting and analysis to keep a pulse on improvements.
- Development and maintenance of reporting aligned to payer contracts and utilization management requirements
- Validation of contract-driven metrics (e.g., authorizations, utilization thresholds, turnaround times)
- Partnership with Operations and Payer teams to ensure accurate interpretation of contractual terms
- Identification and resolution of data gaps or inconsistencies impacting contractual reporting
- Ensuring documentation and governance of UM-related KPI's and reporting logic
EXPERIENCE:
- 1-2 years of analytic and project management experience including consulting, finance, data analytics, or business decision support
- Advanced Excel and PowerPoint skills required.
- Experience with Python, R, SQL, Tableau is a plus.
- Experience with process automation and RPA is a plus.
- Must be highly motivated, dependable, excel with verbal and written communication skills, and be able to work independently under pressure
- Possess the willingness and ability to get beyond the obvious causes of outliers and poor performance, and investigate, identify, and correct the underlying root causes.
- Comfort with ambiguity and ability to effectively multi-task, make tradeoffs, take initiative, and prioritize within a fast-paced, demanding environment
- Outstanding analytical, strategic, problem solving, and creative thinking abilities; enterprising, resourceful, self-starter and team player who can anticipate the needs of the business
- Ability to learn quickly and execute with new found understanding (e.g., industry, business models, products, technology)
- Efficient time and resource management skills to ensure that the service level provided exceeds expectations with a strong commitment to team success and team goals.
- Continuously deliver and execute on tasks to ensure compliance within established guidelines
- Excellent organizational skills and impeccable attention to detail
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