Qualify inbound leads, conduct outbound prospecting, perform discovery conversations, handle objections, research target accounts, schedule qualified meetings for Account Executives, and maintain accurate Salesforce activity records while meeting pipeline and activity targets.
Business Development Representative – Software Sales
Location: Remote, USA
ECI Software Solutions is seeking a motivated, organized, and customer-focused Business Development Representative (BDR) to join our Amper Inside Sales team. This role combines inbound lead follow-up with outbound prospecting to drive pipeline growth.
In this role, you will engage with both warm and cold prospects, qualify opportunities, and partner closely with Account Executives to build a strong, consistent pipeline. Success in this position requires strong communication skills, the ability to prioritize effectively, and a disciplined approach to managing multiple leads and activities.
What You’ll Do
- Respond to and qualify inbound leads in a timely and professional manner
- Proactively prospect and generate new opportunities through outbound calling, email and LinkedIn outreach
- Conduct discovery conversations to understand prospect needs, challenges, and fit
- Deliver clear and compelling messaging that communicates value early in the conversation
- Handle objections confidently and guide prospects toward next steps
- Prioritize and manage a high volume of inbound and outbound activities effectively
- Research target accounts and identify key decision-makers
- Schedule qualified meetings for Account Executives and ensure smooth handoff
- Maintain accurate and up-to-date activity tracking in Salesforce (CRM)
- Meet or exceed targets for response time, meetings set, and pipeline generated
What You Bring
- Experience or strong interest in cold calling and outbound prospecting
- Ability to balance inbound responsiveness with outbound pipeline generation
- Strong discovery and qualification skills
- Excellent communication skills—both verbal and written
- Effective time management and prioritization in a fast-paced environment
- Confidence in handling objections and navigating conversations
- Coachability and a willingness to learn and improve
- Results-driven mindset with a focus on achieving targets
Qualifications
- 2+ years of experience in sales, business development, or a customer-facing role
- Experience in manufacturing or calling into the manufacturing industry
- Experience in a quota-carrying or metrics-driven environment is a plus
- Familiarity with CRM systems (e.g., Salesforce)/sales engagement tools (e.g., Outreach, Salesloft)
- Bachelor’s degree preferred but not required
What Success Looks Like
- Quickly engages and qualifies inbound leads
- Consistently generates pipeline through outbound efforts
- Effectively converts conversations into qualified meetings
- Maintains strong organization and follow-up discipline
- Meets or exceeds activity and pipeline generation goals
Why Join ECI?
- Clear path for career growth into Account Manager, Sales Executive or other sales roles
- Comprehensive onboarding and ongoing training
- Competitive compensation: base salary + performance incentives + bonuses
- Collaborative, supportive team environment
- Strong benefits package and long-term growth opportunities
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