Business Development Representative (Eastern or Central Timezone)

Please Note:
While we don’t have a fixed application deadline, we expect strong interest in this role. We encourage you to apply as soon as possible, as the posting may close early once, we’ve received a high volume of qualified applications.

At M-Files, we understand how challenging the job market can be and remain committed to providing timely updates throughout the process.

Who we are:

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about us we encourage you to visit our company page.

To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the role:

Part of the Growth Marketing team, the Business Development Team plays a critical role in driving new customer pipeline and acquisition through qualifying high-quality sales ready leads on behalf of the direct sales team.

The Business Development Representative (BDR) will communicate the M-Files value proposition by conducting outbound prospecting and educating prospects on the value of M-Files in their organization including, addressing objections, overcoming lack of responsiveness, and ultimately creating early-stage opportunities.

You'll leverage data insights, best-in-class technology, and a range of tactics to prospect to key accounts that align with the goals of the sales team. You'll possess strong written and verbal communication skills and be able to effectively articulate the M-Files value proposition to a broad and varied audience.

You'll collaborate closely with colleagues within the Growth Marketing team to understand the regional marketing strategy.

This is a fully remote role with the ability to work anywhere in the US, Eastern or central time preferred, with some occasional travel for events and internal meetings will be required. The role reports to the Manager, Business Development - North America while working closely with the Sales teams.

What you will be doing/Responsibilities and Duties:

• Collaborate closely with Account Executives to develop joint strategies for prospect engagement, pipeline growth, and customer success.
• Think strategically about account prioritization and creative ways to open conversations with key decision-makers.
• Partner with assigned Sales team to strategically identify and qualify target accounts, increasing pipeline and revenue within your territory
• Meet/exceed your monthly/quarterly meeting targets, quality, and activity goals
• Leverage account maps, technology stack, and account research to conduct prospecting and uncover latent demand. 
• Deliver key promotional messages to a sophisticated target audience, using all available mediums including telephone, email, social media and other techniques.
• Collaborate closely with colleagues in sales and marketing to share and obtain feedback, lessons learned and best practices.
• Ability to travel for internal conference (Sales Kickoff) in January
• Potential travel to relevant team events and conferences semi-yearly/yearly

Who You Are/Requirements, Qualifications and Skills:

• 3+ year of experience in a business development or sales role, preferably for a technology vendor
• Strong prospecting skills and the confidence to make cold calls, ask for referrals & seek new leads.
• Highly self-motivated, disciplined and driven.
• Demonstrates the ability to understand technology solutions and communicate the benefits to prospects.
• Technology savvy, with a working knowledge of CRM systems and tools such as Salesforce, Gong Engage, LinkedIn etc. are preferred.

Participation in our Recruitment Process:

1. Initial Phone Screen w/People & Culture Team Member
2. Hiring Manager (Manager, Business Development)
3. Assessment w/Internal Sales Team Member(s): BDR & AE  
4. Senior Director, Growth Marketing

*Total Recruitment Process Time Investment for Applicant: Approx. 3hrs

Why You’ll Enjoy Working Here

• Make an Impact: You’ll play a critical role in driving new business and shaping how prospective customers experience M-Files from the very first conversation.
• Collaborative Culture: Partner daily with Account Executives, Marketing, and Product teams who value your input and celebrate shared wins.
• Professional Growth: Get hands-on coaching, development opportunities, and support on creating career paths to advancement within Sales or other areas of the company.
• Innovative Product: Represent a market-leading AI-native platform that’s changing how organizations manage knowledge and work smarter.
• Flexible Work: Enjoy a remote-enabled environment with the autonomy to perform at your best, supported by a culture that values results over rigid rules.

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our last M-Filer Experience survey.

What We Offer:

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• 15 days' vacation annually
• 4 floating holidays (employee's discretion)
• 6 days of paid sick leave
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)