Business Development Representative (BDR)

Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.

Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue & Profit Operating System.

The Business Development Representative (USA) is responsible for the successful delivery of high-velocity pipeline generation across target accounts and buyer personas. This role exists to drive business growth through qualified lead creation, elevate brand presence via credible first-touch engagement, and ensure consistency and best practices across outbound prospecting and inbound follow-up—delivering significant business value by converting interest into high-quality meetings and sales-qualified opportunities.

• Execute high-volume outbound prospecting across assigned US regions through email, phone, social media, and events to identify and qualify prospects.
• Engage and convert marketing-generated leads through rapid follow-up, discovery, and need qualification using a defined methodology (e.g., BANT/MEDDIC-light).
• Investigate target accounts, buying centers, and stakeholders to tailor outreach and sequences, leveraging AI-driven tools to increase relevance and response rates.
• Manage the facilitation of high-quality first meetings and demos for the sales team.
• Document clear context, pain points, stakeholders, and next steps to ensure a clean handoff to the sales organization.
• Contribute to territory and account plans by collaborating with Regional Sales Managers to align coverage, outreach priorities, and feedback loops to maximize pipeline creation.
• Update and maintain accurate account and lead data, activities, and stage progression in CRM and sales engagement tools.
• Track activity and pipeline KPIs to ensure visibility and forecast accuracy.
• Share market insights and collaborate with Marketing on messaging and campaign optimization to continually improve performance. 
• Perform other related duties as needed to support team and company priorities.

• 2+ years of experience in a sales, business development, or SDR/BDR role (preferably in B2B SaaS or hospitality technology).
• Strong communication, presentation, and interpersonal skills—comfortable engaging senior-level decision-makers.
• Familiarity with CRM systems (e.g., Salesforce) and sales engagement platforms (e.g., Apollo, HubSpot).
• Proven ability to manage high volumes of activity while maintaining a focus on quality conversations and outcomes.

• Specialized skills, knowledge, or experience within the hospitality, travel, or technology industry.
• Prior experience operating within a B2B SaaS environment.

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