The Business Development Manager will drive branch performance, increase sales, manage relationships with business customers, and ensure excellent operational practices while coaching staff and promoting community engagement.
At Northern Bank, banking may be our business but helping small businesses grow is our passion. Right now, we’re looking for a Business Development Manager who understands the vital role small business owners play in our community and has the relationship management skills and business development acumen necessary to help those business owners succeed and grow, help our bank continue to flourish, and help our community continue to thrive.
In this take charge role, you will be responsible for driving branch performance, increasing sales, and delivering an exceptional customer experience through leadership, collaborating with internal and external stakeholders, and maintaining strong operational practices. To succeed, you must be adept in all aspects of bank management and operations, including account management, customer service, staff development and sales production.
Here, you’ll put your exceptional solution selling and new business development skills to work, overseeing and directing all sales activities to ensure branch targets are met and exceeded. You’ll also assist branch staff with broadening their network by developing new customer relationships and strengthening existing ones. In addition to focusing heavily on building a customer network, you will also communicate, implement, and monitor compliance with Bank policies and procedures as well as regulatory requirements.
If you are a self-motivated, relationship-focused, problem solver, who understands the importance of staying in touch with, and connected to, our industry and community, you may be the perfect representative for the Northern Bank brand.
PRIMARY FUNCTIONS:
In this take charge role, you will be responsible for driving branch performance, increasing sales, and delivering an exceptional customer experience through leadership, collaborating with internal and external stakeholders, and maintaining strong operational practices. To succeed, you must be adept in all aspects of bank management and operations, including account management, customer service, staff development and sales production.
Here, you’ll put your exceptional solution selling and new business development skills to work, overseeing and directing all sales activities to ensure branch targets are met and exceeded. You’ll also assist branch staff with broadening their network by developing new customer relationships and strengthening existing ones. In addition to focusing heavily on building a customer network, you will also communicate, implement, and monitor compliance with Bank policies and procedures as well as regulatory requirements.
If you are a self-motivated, relationship-focused, problem solver, who understands the importance of staying in touch with, and connected to, our industry and community, you may be the perfect representative for the Northern Bank brand.
PRIMARY FUNCTIONS:
- Build and promote the branch, drive sales and promote overall ownership and accountability for customer service and branch success.
- Immerse in the community by leading and supporting the Bank’s community related initiatives and events in order to build brand awareness in our local areas.
- Identifies, develops, and closes sales. Cross sells bank products/services when appropriate.
- Develops and communicates sales strategies to staff to enable the branch to achieve and exceed sales/deposit goals.
- Proactively prospects and grows business banking relationships through outreach to continuously build a strong customer base.
- Leads staff by applying knowledge of the Bank’s products, services, policies and procedures.
- Creates a positive work environment by providing direction and leadership to branch staff with emphasis on superior customer service skills, achieving sales goals, and teamwork.
- Develops, coaches, and motivates branch staff, conducts performance counseling as well as evaluations of employee performance.
- Involved in the recruiting, vetting, interviewing and hiring of new employees
- Conducts branch meetings with staff to communicate issues, review product knowledge, set goals, communicate sales results, provide recognition and skill review.
- Register with Nationwide Mortgage Licensing System (NMLS) to offer Home Equity Line of Credits Only
- 5 years’ Banking experience
- 3 years’ of Management experience
- Experience in prospecting and deepening relationships with new and existing customers
- Excellent communication, sales and customer service skills
- Ability to multitask, prioritize, and manage time efficiently
- Eager to expand branch with new accounts, clients, and businesses
- Demonstrated ability to effectively manage, train, coach and counsel employees.
- Strong computer skills, including Word and Excel
- Associate or bachelor degree preferred
Top Skills
Excel
Word
Northern Bank Woburn, Massachusetts, USA Office
275 Mishawum Rd, Woburn, MA, United States, 10801
Similar Jobs
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Director of FP&A will manage financial planning for revenue, oversee forecasting, and influence senior leaders while leading a team.
Top Skills:
AdaptiveAnaplanPlanfulPower BISalesforceTableau
Gaming • Information Technology • Mobile • Software
As Lead Level Artist, guide the team to create immersive environments, ensuring optimal gameplay and narrative integration, while collaborating across departments.
Top Skills:
Unreal Engine 4
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Lead Business Process Analyst will design, optimize, and implement business processes for GR&D, driving operational excellence and strategic execution through collaboration and data-driven decision-making.
Top Skills:
ConfluenceExcelJIRALucidchartPower AutomatePower BISharepointSmartsheetVisio
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
