Business & Data Analyst

POSITION OVERVIEW

The Business & Data Analyst (Data and Systems Analyst) plays a strategic role in supporting and optimizing internal systems, data models, and project delivery processes. This is not a client-facing position but is critical to the success of internal operations and tool governance. The role requires a blend of project management, data analysis, and technical skills, with a strong focus on structured design, development & roll-out, documentation and innovation.

RESPONSIBILITES:

• Lead and support internal project delivery initiatives within the PS organization, ensuring structured execution and documentation.
• Design and maintain data models and linkages across internal systems, ensuring consistency and accuracy.
• Act as a business and data analyst, translating operational needs into technical specifications and solutions.
• Own and manage design work, including documentation and version control, for internal tools and processes.
• Collaborate with cross-functional teams (e.g., IT, Product, PS) to support integration and reporting needs.
• Support PSA tool operations, including configuration, training, and enhancement initiatives.
• Contribute to innovation by identifying process improvements and automation opportunities.
• Deliver internal presentations and documentation to share knowledge and promote best practices.
• Other tasks and activities as assigned.
  

QUALIFICATIONS AND EXPERIENCE:

• 1-3 years of experience working as a business and data analyst.
• PMP, Prince2, IPMA certification or equivalent project delivery experience in a PS organization.
• Advanced Excel skills, including formulas and VB coding.
• Strong knowledge of Microsoft Office Suite.
• Passion for data modeling and data linkage.
• Ability to independently own and structure design and specification work.
• Confident presenter with an engaging personality.
• Creative problem-solver and out-of-the-box thinker.
• Passionate about documentation and knowledge sharing.
• Enthusiastic about technology and continuous learning.

Preferred Qualifications and Experience:

• Experience with BI tools (e.g., Qlik), SQL, or similar technologies.
• Hands-on experience with PSA tools (e.g., configuration, training, operations).
• Familiarity with AdaptiveWork (formerly Clarizen) is an advantage.
• Familiarity with core software development practices, including code repositories, version control, and change management—is considered an asset.Experience in working with large datasets and Excel files.
• Background in interfacing between PS and IT (e.g., DWH, SFDC, integrations).
• Familiarity with development processes, versioning, and change management is a strong plus.

PHYSICAL REQUIREMENTS:

• General office environment and responsibilities requiring:
  • Extensive use of the computer, which involves viewing a monitor and keyboarding for most of the workday.
  • Joining, scheduling, attending Teams calls.
  • May require 5% of travel or less.

What we offer:

• Health Insurance: EPS Pacifico Plan 2 100% covered.
• Indetermined Employment.
• Company Bonus Program.
• Referral program.
• Training programs.