Business Consultant

What we need

The Consultant position in the Business Consulting Group (BCG) reports to the Director, BCG in the Office of the CEO division. BCG is an internal companywide management consulting resource dedicated to partnering with leaders to achieve the company’s critical business priorities.

Your Day to Day

Collaborate with BCG project leads to assist with the scoping, planning, and execution of assigned consulting engagements Gather information relevant for assigned projects, including gathering quantitative and qualitative analyses, incorporating market and industry research, and identifying project-specific impact metrics, as appropriate Conduct and synthesize interviews and engage in other research methods to gather information relevant to assigned projects Facilitate meetings and small workgroups to drive decision making Complete assigned project activities with minimal supervision Develop project related deliverables with limited to no supervision, including PowerPoint presentations, project plans/timelines, process workflow diagrams, interview guides, meeting facilitation plans, meeting minutes, status reports, and issue/risk logs Present updates, findings, and recommendations virtually and in-person to internal project sponsors and other leaders and associates at all levels of the organization as needed for assigned projects Cultivate and maintain positive working relationships with leaders across the organization Actively contribute to BCG and Office of CEO division staff development and internal departmental process improvement  

This position is eligible for the Flex persona.    

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We’re Looking for:

• Strong understanding of business process analysis and improvement, project management, and change management approaches and principles along with demonstrated project management skills and/or consulting skills
• Ability to deal effectively with ambiguous situations
• Strong written and oral communication skills with ability to deliver presentations to a wide variety of audiences
• Results oriented with a high degree of initiative along with ability to act as a team player
• Strong organizational and time management skills, including the ability to work independently and prioritize multiple projects and assignments
• High degree of professionalism and confidence along with the ability to effectively interact with all levels of an organization
• Strong PC skills (e.g., MS PowerPoint, Word, Excel, Visio) and familiarity with data analysis tools and video conferencing technology (e.g., Microsoft Teams, Zoom)
• Ability to research, analyze, and incorporate healthcare industry strategy to solving business challenges
• Must have ability to travel to BCBSMA sites for in-person meetings

What You Bring:

• BS/BA degree required. Master of Business Administration or other advanced degree preferred
• 5+ years of relevant business experience, including demonstrated experience in a consulting and/or project management role

What You’ll Gain:

• This is a high-profile position in which you will have visibility into all levels of the organization and corporate strategy.
• Experience partnering with a BCG project lead to provide a wide range of general management consulting services. This may include participating in multiple cross-functional projects designed to improve operational effectiveness through process analysis, workflow redesign, and/or functional assessment.
• You may also gain experience assuming a lead role in smaller, less complex projects. 

#LI-HYBRID

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.