Business Analyst

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Business Analyst – Shared Services

We are seeking a detail-oriented and analytical Business Analyst to join our team.  The ideal candidate will be responsible for bridging the gap between business needs and technology by evaluating business processes, documenting current business conditions, defining ideal end state and gathering requirements.  This role will play a vital role in implementing a technology driven strategy that aligns with the broader sales and business strategy to improve business outcomes, metrics, and improve user experience.

Essential Functions

Collaborate on key projects to support Shared Services strategic goals

Work with Business Partners to define key deliverables related to projects

Acts as a liaison between the Business and Digital/IT to articulate business needs for delivering key projects

Works in an Agile environment to deliver key technology changes

Supports day-to-day business and technology needs as defined by leadership

Utilizes project management knowledge and tools

Provides training to business partners on new technology and/or process features

Performs validation and testing of new technology features

Translates business needs into functional specifications for Digital/IT teams

Performs additional responsibilities as requested to achieve business objectives

Qualifications

Bachelor’s Degree in Business, Computer Science, Information System, or equivalent experience

Three years of experience working in Salesforce

Prior experience working between Business and IT/Digital functional teams, including exposure to Agile methodologies

Prior experience working in Lotus Notes preferred

Prior Business Analyst experience preferred

Skills and Abilities

Proven problem-solving abilities including the ability to investigate a complex business problem and propose a process or technology solution as a resolution

Proficient in understanding key business technologies that are used in Shared Services (Salesforce, Order Management Systems, Lotus Notes, Microsoft Office Suite)

Proficient in evaluating technology tools to solve business problems

Excellent written and verbal communication skills, including the ability to effectively lead meetings

Analytical, problem solving, and project management skills required

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $60,800.00 - $80,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].