Business Analyst for Oracle Cloud Supply Chain Management

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Business Analyst- Oracle Cloud Supply Chain Management

Location: Dallas, TX

This position plays a pivotal role in supporting the Oracle ERP team’s goals of supporting customer service and supply chain operations.  The Oracle Cloud SCM (Supply Chain Management) Business Analyst is responsible for analyzing business needs, optimizing supply chain processes, and implementing Oracle Cloud SCM solutions. This role collaborates with stakeholders to enhance system functionality, troubleshoot issues, and ensure seamless business operations within procurement, inventory, order management, and logistics.

The analyst will work closely with the business team to identify areas of improvement and drive end to end solutions needed to support the business growth and customer service.

Essential Functions:

Platform And Process Optimization – 50%

• Collaborate with IT and business stakeholders to maximize system functionality, streamline business processes, create efficiencies, and facilitate automation.
• Support and lead new and existing users in the implementation of Supply Chain  enhancements by
  • Gather, analyze, and document business requirements for Oracle Cloud SCM applications.
  • Configure and support Oracle SCM Cloud modules, including S2P, Inventory, Order Management, Manufacturing, and Logistics.
  • Collaborate with IT and technical teams to design, test, and implement system enhancements
• Support system upgrades, patches, and Oracle Cloud releases, ensuring minimal disruption to operations
• Support users in identification of test cases and building robust testing and deployment plans.  Areas of expertise include fit/gap analysis, testing, training and support. 

Incident and application Management – 50%

• Works closely and liaises with Galderma IT technical support teams supporting integrations (middleware) and other applications such as CRM and other ERPs to support Oracle Cloud system solutions and issue resolution
• Leads implementation for  system enhancements by coordinating with development and governance teams to document functional specifications, assist with configuration, conduct testing, provide training, write documentation and standard operating procedures.
• Works with Galderma IT technical support teams for daily operations of Oracle business systems, includes issue research and resolution, change management and escalation to the technical team or Oracle when necessary.
• Provides expertise in Oracle Cloud technical functionality, identifying system solutions to business issues and requests.

Minimum Education, Knowledge, Skills, and Abilities:

• Bachelors Degree in IT or Business or similar
• Five (5) or more years of professional experience in Oracle ERP with a minimum of 3 years experience in Oracle Fusion Cloud
• Expertise in Oracle SCM Cloud modules such as Procurement, Inventory, Order Management, Manufacturing, and Logistics.
• Strong understanding of supply chain processes, demand planning, and order fulfillment.
• Mission-oriented with ownership mindset and leadership capabilities to drive incident management and resolution
• Experience with SQL, OTBI, and BI Publisher for data analysis and reporting
• Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving environment
• Knowledge of integration tools (OIC, Boomi)
• Ability to communicate with and influence peers and leaders, as well as ability to establish new relationships quickly
• Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment
• Provides the function of bridging the understanding and perspective gap between users and technical teams. Uses communication, facilitation and interpersonal skills combined with technical and domain knowledge to identify solutions for business requests

What we offer in return

• A great work environment with an inspiring work ambiance
• Growth and development possibilities
• An excellent benefits program starting day one
• Pension program after one year of service (company contribution of up to 10%)
• Tuition Reimbursements
• Service awards program

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager 
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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