Business Analyst, Nova Scotia Provincial Programs (12 Month Term)

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Under the direction of the Team Leader, the Business Analyst (12 Month Term) will be accountable for a for a wide variety of technical focused work activities associated with the Nova Scotia Provincial Programs team.  A large portion of this role is focused on implementing new or revised health service codes and/or claims adjudication system rules to support the current policy requirements.  This work includes gathering business and client requirements, development of test cases and regression testing to support the various system changes.  The Business Analyst is required to maintain current knowledge with respect to policy and procedure changes.  The Business Analyst will liaise closely with Leadership, internal partners, as well as the client.

Key Responsibilities

• User acceptance testing of various applications related to claims payment and provider/resident eligibility.  Includes development and maintenance of use cases. Maintain appropriate and organized documentation in relation to activities, planning, and outcomes.
• Implementation of fee and billing rule changes (requested both internally and externally) during bi-monthly migrations. Includes scoping of change requests, development, testing, and overnight release support.  This includes, drafting documentation to capture relevant details of new/revised health service codes and claim adjudication rules as requested by the client.
• Support the development of external communications.
• Provide support for claim submission vendors. Includes necessary accreditation/re-accreditation of vendor software and troubleshooting technical issues.
• Works with the leadership team and team members to assist in successful completion of Change Requests and new business implementation with Provincial Programs - DHW/WCB.  This includes working with business areas and IT resources to assess the business performance to determine appropriate solutions.
• Hold meetings with the business and leaders to discuss priority items, status and any potential issues. Will work directly with external clients such as the Department of Health as required.

Qualifications

Education: Post-secondary education, with a Diploma or Degree in a health-related or business field preferred.

Experience: Minimum of three years related business and/or work experience; Experience in the Medicare business environment and/or working in a project environment.

Language: English required, bilingualism (English and French) would be an asset.

Knowledge and Skills

• Strong oral and written communications skills and a demonstrated interest and success in analysis of data are required
• Attention to detail is a must.
• Ability to prioritize workload independently is required.
• Strong knowledge of Provincial Program related systems within Medavie; strong skills in Microsoft suite of products and similar applications.

What’s in it for you?  

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:  

• Full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Remote and hybrid work options.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• Annual Incentive Bonus which recognizes your contribution to our success. 
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program. 
• An organization where we encourage personal learning and growth with opportunities for career development 

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Pay Range:

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: [email protected].