Business Analysis Manager

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems. We help them get it right.

Find your place here. Learn more about Wolters Kluwer and Enablon, the recognized leader in EHS and Operational Risk Management solutions.

What We Offer:  

The Business Analysis Manager role offers growth potential opportunities, professional development, the opportunity to be truly impactful to the business, an engaging team environment, a hybrid work schedule (in-office two days a week - East Coast preferred, Central considered), and amazing benefits.

Office Locations: Contact Wolters Kluwer | Wolters Kluwer

What You'll be Doing:

As a Business Analysis Manager, you’ll work independently with minimal supervision, often leading internal projects and driving key initiatives that impact multiple teams. You’ll play a critical role in translating business needs into actionable functional designs, ensuring the successful delivery of Enablon solutions that address complex client challenges.

This role requires not only strong technical expertise but also exceptional communication and relationship-building skills. You’ll engage directly with clients, listen actively to their needs, and clearly articulate how Enablon’s products can help achieve their business objectives.

You’ll also have the opportunity to propose innovative solutions and contribute to the development of new Enablon offerings—helping shape the evolution of our services and strengthen our position as a trusted partner in Operational Risk Management (ORM) and Environment, Health & Safety (EHS).

Our ideal candidate has hands-on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe-based team.

If this sounds like you, we’d love to connect. Be the difference with us.

Key Tasks:  

• Responsible for the requirements gathering and elicitation translating this into the functional design document
• Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external.
• Participate in the estimation of effort for new projects or change requests
• Work closely with the Subject Matter Expert team to define exact domain requirements
• Conduct gap analysis and/or study the business processes of a customer
• Create stories that describe the functional (features) and non-functional scope (performance, security, and other expectations) of a customer project
• Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories.
• Provide Support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project.
• Ensure customer satisfaction and enhance relationship management
• Design and maintain Enablon Best Practice Templates and Certified add-ons,
• Develop, document, and maintain professional Services processes and procedures.
• Take Initiative to improve internal processes

You're a Great Fit if You Have/Can:  

Education: 

• 4-year degree in Computer Science, Software Engineering or equivalent
• Business Analyst Foundation or similar is a plus
• Prince-2 Foundation is a plus

Experience: 

• Proven experience designing and implementing Enablon software across multiple modules
• Skilled in requirements analysis and global implementation across key business domains, including: Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management.
• Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives
• Experience on multiple projects across a variety of industries and applications
• Experience in Software Product Development
• Experience as a Consultant or Business Analyst in the software industry.
• Ability to set and manage priorities judiciously.
• Demonstrable knowledge of software development lifecycle and activities.
• A strong understanding of software Agile methodologies

Technical skills:

• Demonstrated skills in Enablon implementation services
• Creating project documentation
• Knowledge of bug-tracking systems
• Excellent command of English both written and oral
• Ability to solve complex problems and to exercise judgment based on the analysis of multiple sources of information

Soft Skills:

• Strong relationship-building skills including the ability to relate constructively to all levels of the organization.
• Excellent oral & written communication skills
• Able to set and manage priorities judiciously
• Able to articulate ideas to both technical and non-technical addressees.
• Self-motivated and directed, initiative, collaborative, a strong motivator and team player, result and goal-oriented
• Naturally persuasive, able to negotiate and solve problems
• Demonstrate great attention to detail while still articulating the ‘big picture”.
• Work collaboratively and effectively with diverse, multi-stakeholder groups.
• Able to synthesize complex and diverse information.
• Able to transform details and facts into recommendations and action plans.
• Able to produce clear and informative policy and process documentation.
• Demonstrate an analytic mindset with the ability to creatively solve problems.
• Excel at operating in a fast-paced and changing environment, remaining focused on results and goals.
• Explain difficult or sensitive information, work to build consensus.

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BeTheDifference

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html  

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements. 

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: