Coordinates luxury footwear product development from concept through production, including spec sheets, samples, factory communication, production records, inventory coordination, and fit testing. Manages visual assets, photography and video shoots, catalog production, product copy, marketing vendors, events, showroom support, and executive reporting. Partners with the CEO, design, technical, business operations, European factories, and external partners to maintain production flow and launch readiness.
Scarlett Chase Inc. is a performance luxury footwear brand that offers European handcrafted silhouettes to a global audience. The brand is built on a zero compromise premise: that high fashion and supportive comfort can coexist beautifully.
We are looking for an Brand Operations Manager, Full Time, W2 employee, reporting to the CEO/Founder.
The Brand Production Manager supports Scarlett Chase's product development from concept through production and stewards the brand’s core marketing assets and content library. This role is the central line between Scarlett Chase design, European factories, and the brand's customer-facing marketing and content, partnering closely with Business Operations to keep the production flowing and inventory in sync with consumer demand.
Production Coordination
- Work directly with our CEO/Founder daily to support our new product development and brand assets, turning sketches into illustrated spec sheets, samples into factory corrections and production guides, and production into new content.
- Maintain the production calendar, coordinating between factories, on-the-ground project managers, and local shippers regarding materials, samples, and production
- Partner with Business Operations to maintain inventory reporting and analysis, including components and brand-asset inventory
- Assist with product development documentation and coordination, fit testing, wear testing, and coordination
- with design and technical resources
- Monitor sample development, feedback, and remakes; manage sample organization and communication with factories and local representatives
- Maintain production history and records, including order documentation, material and product specifications, spec sheets, and prototype sheets, historical information on past order feedback and material notes
- Serve as backup and cross-train on SKU, GTIN, and box-label production and maintenance
- Cross-train with Business Operations on adding new products to Shopify and Extensiv
- Maintain a competitive matrix and trends forecast, and present it to the CEO quarterly to inform the production calendar
- Assist with event inventory selection, packing, unpacking and the maintenance and monitoring of the Scarlett Chase showroom; manage fit and try on sessions when needed
Marketing Operations
- Oversee and expand Scarlett Chase's visual asset library in Dropbox and other platforms
- Manage or support product photography, video, and related asset production by coordinating and assisting on shoots
- Work with design and technical resources to write product descriptions, attributes, and related copy for launches, promotions, and style Q&As, including technical details on materials and components
- Liaison on catalog production: supporting product selection, copy creation, proofreading, and print deadlines
- Represent Scarlett Chase in marketing meetings and projects with third-party partners and outsourced vendors
Events / Sales
- Participate in occasional events to support the brand, including preparation and on-site representation
Administrative & Executive Support
- Support the CEO and CFO as requested, preparing presentations, reports, and company documents
- Support organizational projects for the Scarlett Chase showroom and Scarlett's Closet
Qualifications
Essential Requirements
- 3+ years in a product development support function, sourcing, or production
- Experience with Illustrator and creating spec sheets, prototype sheets, technical documentation
- Strong writing skills and capacity to produce product marketing content
- Excellent communication skills to support design, sampling, and production process
- Demonstrated interest in luxury fashion and/or technical wear
Additional qualifications
- Experience engaging with foreign factories
- Working knowledge of email marketing (Klaviyo)
- Experience with print and/or catalog production, photo shoots
Compensation
Full-time salary, with potential for performance-based bonus and equity participation.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages and products, and convert prospects into policyholders. Complete paid training and obtain a Property and Casualty insurance license if needed. Maintain strong customer relationships, represent the Liberty Mutual brand, meet sales goals, and work a designated weekday and weekend schedule remotely.
Top Skills:
PcProperty And Casualty Insurance LicenseWired High-Speed Internet
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Drives sales and territory growth for Pfizer’s migraine therapy by engaging healthcare providers in person and virtually. Develops territory call plans, builds customer relationships, uses reports and analytics to identify opportunities, educates providers on approved product and disease-state information, collaborates cross-functionally, and completes administrative responsibilities compliantly. The role requires travel throughout the assigned Southern Maryland territory and occasional overnight stays.
Fintech • Machine Learning • Payments • Software • Financial Services
Leads software engineering projects and developer teams building distributed microservices and cloud-based backend solutions. Collaborates with product managers, mentors engineers, evaluates code, and addresses regulatory and customer needs. Uses technologies including Java, Python, Go, Node.js, SQL, AWS, Docker, Kubernetes, relational databases, and NoSQL databases while staying current with emerging technologies and AI tooling.
Top Skills:
AgileAWSDockerGoGCPJavaKubernetesMicroservicesAzureNode.jsNosql DatabasesOpen Source RdbmsPythonSQL
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
