Billing Representative II

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Salt Lake City, UT, R1 is publicly traded organization with employees throughout the US and international locations. 

At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers. 

As our Billing Representative, you will help manage reports, resolve claim edits, and respond to inquiries to support back-end functions of customer sites across the United States. Every day, you will review patient accounts, identify and resolve claims, and fix rejection errors. To thrive in this role, you will be self-motivated, willingness to learn, and able to work independently.

Responsibilities: 

• Review patient accounts ensuring claims are accurately and appropriately.

• Identify and resolve claim denials and understand billing guidelines and payer requirements.  

• Proactively fix claim errors and resubmit claims based on payer requirements as necessary.

• Initiate contact and respond to inquiries from various external sources.  

• Answer questions and assist patients with billing issues as needed.  

Required Qualifications:

• Ability to execute processes efficiently and maintain highest level of quality  

• Demonstrates ability to identify and communicate issues  

• Computer literacy skills, including Excel spreadsheets and Microsoft Office products  

• Enhanced communication and customer service skills  

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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