Billing and Invoicing Analyst

Job Description
Billing & Invoicing Analyst
Location: London, United Kingdom
Hours: Full-time (37.5 hours per week)
Work Arrangement: Hybrid
Job Summary
The Billing & Invoicing Analyst supports CSC's Billing Centre of Excellence by delivering accurate, timely, and client-focused billing and accounts receivable activities. This role is responsible for preparing billing data, releasing fees, raising invoices, and managing billing queries through a ticketing system. You'll partner closely with finance and operational teams to resolve issues, maintain client-specific billing instructions, and help ensure consistent billing outcomes. This position is well suited to someone who enjoys working in a fast-paced finance operations environment with high attention to detail.
Key Responsibilities

• Act as a central point of contact for billing and invoicing queries, investigating and resolving issues to closure
• Prepare client-specific billing summaries and reports to support billing accuracy and transparency
• Maintain and update special billing instructions to reflect client requirements and internal controls
• Prepare and input data for ad hoc, quarterly, and annual billing activity, including fee releases and invoice readiness checks
• Support the monthly centralised billing cycle, including fee releases, invoice creation, and validation steps
• Process and manage billing tickets (e.g., invoice creation, write-off requests, time uploads, down payment requests, liquidations, amendments, onboarding requests)
• Ensure timely follow-up on open tickets and completion of weekly reporting routines
• Assist with clearing unbilled fees across jurisdictions and contribute to billing-related projects and continuous improvement initiatives
• Provide general support to finance and accounts teams as needed to meet month-end and operational deadlines

Required Qualifications

• Associate degree (or equivalent) in accounting, finance, business administration, or a related field, and/or 3-5 years of relevant billing or accounts receivable experience
• Experience working in a billing, invoicing, or finance operations environment with high transaction accuracy expectations
• Strong client service mindset with clear written and verbal communication skills
• Proven ability to manage competing priorities, work to tight deadlines, and maintain attention to detail
• Strong interpersonal skills with the ability to work independently and collaboratively
• Advanced proficiency in Microsoft Excel and strong working knowledge of Word, PowerPoint, and Outlook

Preferred Qualifications

• Experience using SAP (or similar ERP/billing platforms)
• Experience working with ticketing/workflow systems in a shared services or centre of excellence environment
• Exposure to multi-jurisdiction billing, professional services billing, or complex client billing instructions
• Familiarity with billing controls, fee releases, and unbilled fee management

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.