Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants thrive. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: growing the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their future.
As an Emerging Markets Sales Development Representative (EM SDR), you will play a key role in expanding Toast’s reach by engaging inbound leads and connecting with US-based SMB restaurants (1-15 locations). This role focuses on leveraging paid, organic, partner, event, and referral leads from our inbound router. Your goal will be to use a variety of outreach methods—calls, emails, texts, and social—to engage prospects and schedule demos with Emerging Markets Account Executives across the United States.
About This Roll (Responsibilities)*- Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social).
- Schedule 36+ demos per month for Emerging Markets Account Executives.
- Contribute to $45,000+ in ARR per month as a ramped rep.
- Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social).
- Work collaboratively with EM Account Executives to ensure a seamless handoff of qualified opportunities.
- Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft.
- Fluency in Spanish (in addition to English) – written and verbal communication.
- Previous sales or customer-facing experience (sales internships included).
- Strong work ethic and determination to exceed goals.
- Excellent organization, critical thinking, and communication skills.
- Ability to thrive in a remote environment while staying motivated and collaborative.
- Experience with Salesforce and Salesloft (preferred but not required).
- Restaurant industry experience (nice to have but not required).
- Clear career progression with the opportunity to advance into an Emerging Markets AE role or other non-language-dependent sales positions.
- Fully remote position with a highly collaborative and supportive sales culture.
- Competitive compensation with uncapped earnings potential.
- Access to a robust training program, coaching, and ongoing professional development.
Our spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
Bread puns encouraged but not required.
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
------
For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Similar Jobs at Toast
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
