Bilingual Case Manager

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Walk-In Center

Centerstone’s walk-in center provides clinic-based assessment for clients of all ages in need of mental health, behavioral health, substance use, and crisis services.

Bilingual Stipend Eligible

Minimum Qualifications

Bachelor's degree required. Bilingual in English and Spanish. Good organizational, time management, written and verbal communication skills.  Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Community-based program case managers must have a valid FL driver’s license.

Preferred Qualification:

Knowledge of community resources or ability to learn quickly. Experience working with individuals with mental health or substance use concerns. Enthusiastic about influencing positive change in our clients’ lives.

Special Skills, Knowledge and Abilities:  

Competency with electronic medical records, computer systems, and documentation. Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism. Accountable and self-directed with daily job duties.

Essential Functions: 

• Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department.

• Provides individual and group mental health and substance use disorder case management services.

• Refers, advocates, and links client and family for additional services as identified.

• Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills.

• Assist clients with developing natural support systems.

• Transport clients in company vehicles to necessary appointments as needed.

• Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.

• Conduct clinical behavioral health assessments. 

• Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.

• Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.

• Completes all required agency trainings to maintain 100% compliance.

• Maintains departmental productivity expectations.

• Additional training and/or certification may be required based on specific program guidelines.

• Completes all other duties as assigned.

Work Environment/Physical Demands:  

This position operates in community-based, office-based, and/or inpatient-based settings depending on program. Sits, stands, bends, lifts, drives, and moves intermittently during work hours.  Is subject to frequent interruptions. Reasonable accommodations will be made as needed.

Position Type, Expected Hours of Work and Travel:  

This is a full-time (40hours/week) position with a flexible work schedule to include early morning and evenings. On call rotation and weekend hours may be required.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.