The Program Manager oversees Benefits and Leave programs, ensuring compliance, managing timelines, and coordinating activities while liaising with HR and stakeholders.
Site: Mass General Brigham Incorporated
1. Benefits and Leave Administration Program Management
• Maintains an in-depth working knowledge of the services offered within Benefits and Leave Administration.
• Works with team members and leadership on ensuring day to day case activities are occurring within established timeframes.
• Evalates trends to leadership as appropriate.
• Develops and oversees comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met.
• With support from team, creates and maintains all SOPs and ensures compliance with operating policies and procedures. Will lead discrete compliance efforts on an ad hoc basis.
• Maintains all departmental training resources
Establishes and maintains strong relationships with Hospital/Organization HR and Centers of Excellence.
• Staffs all departmental projects/programs and maintains timelines, deliverables and communications as specified in program management section.
2. Program Management
• Coordinates and manages activities.
• Develops project plans if necessary and helps define deliverables.
• Maintains program documentation including, but not limited to: Meeting Agendas, RAIL, project/program deliverables etc.
• Facilitates meetings and/or participates in meetings focused on benefit and leave related activities
• Clearly communicates timelines, objectives, milestones and deliverables to stakeholders and oversees execution.
• Provides status updates to leadership on a regular basis.
• Escalates and resolves issues in a timely and effective manner.Remote399 Revolution Drive40RegularDay (United States of America)
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Program Manager plans, executes and supports discrete programs within Benefits and Leaves to advance the overall mission. This role works directly with the Director, Benefits and Leave Administration and is an integral member of the team. Working with Benefits and Leave leaders, this position will oversee programs that will create a Benefits and Leave Administration function that is scalable and flexible by aligning, standardizing and improving processes and programs.1. Benefits and Leave Administration Program Management
• Maintains an in-depth working knowledge of the services offered within Benefits and Leave Administration.
• Works with team members and leadership on ensuring day to day case activities are occurring within established timeframes.
• Evalates trends to leadership as appropriate.
• Develops and oversees comprehensive benefits and leave calendar of ongoing activities to ensure timeframes are met.
• With support from team, creates and maintains all SOPs and ensures compliance with operating policies and procedures. Will lead discrete compliance efforts on an ad hoc basis.
• Maintains all departmental training resources
Establishes and maintains strong relationships with Hospital/Organization HR and Centers of Excellence.
• Staffs all departmental projects/programs and maintains timelines, deliverables and communications as specified in program management section.
2. Program Management
• Coordinates and manages activities.
• Develops project plans if necessary and helps define deliverables.
• Maintains program documentation including, but not limited to: Meeting Agendas, RAIL, project/program deliverables etc.
• Facilitates meetings and/or participates in meetings focused on benefit and leave related activities
• Clearly communicates timelines, objectives, milestones and deliverables to stakeholders and oversees execution.
• Provides status updates to leadership on a regular basis.
• Escalates and resolves issues in a timely and effective manner.
Qualifications
Education
- Bachelor's Degree Related Field of Study required
- Experience can be accepted in lieu of a degree
Experience
- 2-3 years Program Management Experience required
Knowledge, Skills and Abilities
- - Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
- - Excellent interpersonal and communication skills, with the ability to engage and collaborate with staff at all levels.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$63,648.00 - $90,750.40/AnnualGrade
6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham Somerville, Massachusetts, USA Office
399 Revolution Dr, Somerville, Massachusetts, United States, 02145
Mass General Brigham Boston, Massachusetts, USA Office
800 Boylston St, Boston, Massachusetts, United States, 02199
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Data Science Intern will build predictive models, analyze customer data, and design AI-driven frameworks to improve customer health and retention. This role focuses on hands-on projects involving complex datasets and insights generation.
Top Skills:
AWSNumpyPandasPythonScikit-LearnSQLTableau
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Manage analytical service operations by overseeing a team, designing software for data mining, developing statistical models, and generating insights for marketing outcomes. Provide training and mentorship to direct reports.
Top Skills:
AlteryxKnimeMicrosoft AccessMicrosoft Sql ServerPythonRSASSpotfireSQLTableau
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Data Modeler will design, implement, and maintain scalable data models, collaborate on data analytics projects, and enhance technical skills in cloud technologies, supporting business intelligence initiatives.
Top Skills:
AWSGoogle Cloud PlatformInfrastructure As CodeAzure
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
