CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.
As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.
CoreWeave powers the creation and delivery of the intelligence that drives innovation.
We seek a highly skilled and driven Bare Metal Technical Program Manager to join our team and report to our Senior Director, Customer Experience. In this role, you will be instrumental in ensuring the stability, performance, and ongoing improvement of our intricate bare metal infrastructure. This role demands a deep technical understanding of underlying hardware and related systems, coupled with a proactive approach to problem-solving and operational efficiency. You will collaborate extensively with diverse engineering teams and external vendors, driving automation initiatives and refining operational strategies within a rapidly expanding, technologically advanced environment. Your contributions will directly impact the core of our compute capabilities.
What You'll Do
- Provide expert-level technical support and in-depth troubleshooting for a wide spectrum of hardware and associated software issues, encompassing server malfunctions, network outages, and performance degradations.
- Manage the lifecycle of our bare metal infrastructure, including overseeing deployment methodologies, executing maintenance procedures, coordinating upgrades, and managing hardware retirement processes.
- Architect and implement automation solutions through scripting and tooling to streamline repetitive operational tasks, enhance overall efficiency, and minimize manual intervention across the infrastructure.
- Lead the development and refinement of critical operational processes, comprehensive technical documentation (SOPs, TSGs, runbooks), and the establishment of engineering best practices to bolster team effectiveness and infrastructure resilience.
- Engage in close collaboration with Software, Network, and Data Center Operations Engineering teams to facilitate effective issue resolution, contribute to strategic project planning, and ensure the cohesive operation of the entire infrastructure ecosystem.
- Serve as a key technical point of contact for hardware and software vendors, managing technical support engagements, overseeing the RMA process, and driving the resolution of complex hardware-centric challenges.
- Design, deploy, and maintain sophisticated monitoring and alerting frameworks to proactively identify and mitigate potential infrastructure anomalies and performance deviations.
- Participate actively in incident response protocols, conduct thorough root cause analysis (RCAs) for infrastructure events, and contribute to problem management strategies aimed at preventing future occurrences.
- Contribute technical expertise to and potentially lead infrastructure-focused projects, including new hardware deployments, critical system upgrades, and the integration of new operational tooling.
- Mentor and guide junior engineering team members, fostering technical growth and contributing to the development of internal knowledge resources and training programs.
- Maintain the integrity of hardware asset tracking and related data within our infrastructure inventory systems (e.g., Snipe-IT).
- Adhere to and promote stringent security protocols and best practices related to infrastructure access and maintenance activities.
Who You Are
- Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience
- 5+ years of experience in hands-on management and support of complex bare metal infrastructure environments and data center operations
- Comprehensive understanding of modern server hardware architectures, including specialized compute accelerators (GPUs) and high-speed interconnect technologies from leading high-performance computing vendors such as NVIDIA, Dell, or HPE.
- Demonstrated expertise in Linux system administration, encompassing deep familiarity with command-line operations and system configuration.
- Proficiency in at least one high-level scripting language (e.g., Python) and practical experience with infrastructure and/or network automation tools, methodologies, and frameworks (e.g., Ansible)
- Extensive experience with modern infrastructure monitoring and logging tools such as Prometheus, Grafana, and the ELK stack (Elasticsearch, Logstash, Kibana).
- Working knowledge of enterprise ticketing systems (e.g., Jira) and an understanding of IT Service Management (ITSM) frameworks and best practices.
- Strong analytical and problem-solving skills, with the ability to systematically diagnose and resolve complex technical issues.
- Excellent communication and collaboration abilities, with experience working effectively across multidisciplinary technical teams.
- Self-motivated and proactive, with a demonstrated sense of ownership and a commitment to ensuring infrastructure reliability and performance.
- Proven ability to manage multiple tasks and priorities effectively in a fast-paced and dynamic environment.
Our compensation reflects the cost of labor across several US geographic markets. The base pay and target total cash for this position range from $122,000 to $163,000 and $140,000 to $187,000, accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package.
What We Offer
The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Medical, dental, and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: [email protected].
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
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