Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
What you’ll be doing (ie. job duties):
- Execute the Socure Identity Verification (IDV) workflow day-to-day—triaging flags, applying defined risk-code criteria, recommending dispositions, and supporting in-person onboarding (IPO) Day-1 re-verification—escalating exceptions and edge cases to your manager and Insider Threat per established runbooks
- Run Enhanced Talent Diligence (ETD) workflows under defined procedures, including known threat actor alias screening, DPRK detection, terminated-employee and adverse-customer checks, escalating findings to Insider Threat and Legal
- Initiate and monitor background checks for FTEs, contingent workers, M&A, interns, and consultants through completion, ensuring vendor SLAs are met
- Support enhanced and privileged-access screening, including CAF fingerprinting and FBI/State checks
- Manage ticket queues across vendor portals and the Protective Intelligence Service Desk, escalating to management when required
- Contribute to weekly Backgrounds Health reporting and maintain high-integrity program data
- Support audit and compliance readiness (internal CAF audits, contingent worker BGC audits, external audit responses)
- Maintain runbooks, process documentation, and Service Catalog entries; respond to candidate and stakeholder questions
- Partner across Talent, People Operations, Insider Threat, Legal, and EAA
What we look for in you (ie. job requirements):
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.
- Minimum 3 years of relevant experience in background checks, security operations, trust & safety, investigations, or a related field
- Hands-on experience with background check and screening platforms (e.g., Checkr, ClearStar, or equivalents)
- A fraud-detection mindset, with the judgment to identify red flags and escalate appropriately
- Strong analytical skills and meticulous attention to detail, including the ability to review data and identify anomalies
- Excellent organizational, time management, and project management skills, with the ability to multitask while maintaining accuracy
- Solid verbal and written communication skills and the maturity to handle highly sensitive and confidential information
- Self-disciplined and able to complete work with minimal supervision in a fast-paced, ambiguous environment
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learning as tools evolve and applying human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality
Nice to haves:
- Experience with Identity Verification (IDV) technology, ideally Socure (IDV, Liveness, RiskOS)
- Familiarity with DPRK-specific threat actor patterns or sophisticated state-sponsored "remote work" fraud schemes
- Experience with Enhanced Talent Diligence, OSINT screening, or due diligence investigations
- Prior experience in a highly regulated financial services or crypto environment
- Familiarity with global privacy and screening laws (GDPR, CCPA, FCRA)
- Experience with Jira, Workday (HCM), and Greenhouse (ATS)
- Familiarity with NYDFS fingerprinting / FBI / State background check requirements
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal OpportunityCoinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
AI DisclosureFor select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
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