AVP, Incentive and Reward Operations

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

Do you excel at operationalizing key strategic initiatives that directly impact clients? Is it fulfilling for you to manage key relationships, design efficient and effective processes and procedures to execute against initiatives that drive engagement and sustained advisor growth? If so, this could be the perfect role for you!

The Assistant Vice President, Incentive and Reward Operations, is responsible for the end-to-end operational management, governance, and execution of enterprise-wide incentive and rewards programs supporting advisors, sales leadership, and internal partners across the Wealth Management organization.

This role ensures incentive programs are operationally sound, scalable, compliant, and aligned to business objectives. The AVP will serve as a strategic operations leader, partnering closely with Strategy, Finance, Compliance, Legal, Technology, and Vendor Management to deliver accurate, timely, and transparent incentive and recognition outcomes.

Responsibilities:

Program Operations & Execution

• Own the end-to-end operational execution of corporate incentive, compensation-adjacent, rewards, and advisor Club programs, ensuring accuracy, timeliness, consistency, and scalability.
• Lead advisor Club qualification and selection processes, including eligibility determination, data validation, and final approval workflows.
• Manage day-to-day incentive operations, including incentive calculations, validation, payouts, and reconciliation activities.
• Ensure operational readiness for new program launches, enhancements, and annual plan changes.
• Coordinate execution of Club-related rewards, travel programs, and recognition events in partnership with Marketing, Events, Finance, and external vendors.
• Serve as the operational owner for incentive and Club-related issues, ensuring timely resolution and effective handoff to appropriate partners when needed.
• Ensure current-state incentive and Club operations are repeatable, resilient, and scalable to support advisor growth and evolving business strategies.

Governance, Risk & Compliance

• Establish and maintain governance frameworks for incentive, rewards, and Club programs, including controls, documentation, and audit readiness.
• Partner with Compliance, Legal, Risk, and Finance to ensure programs align with regulatory requirements, firm policies, and compensation governance standards.
• Manage formal exception and appeal processes related to incentive and Club qualification, ensuring consistent application, proper documentation, and auditability.
• Identify operational and execution risks and implement mitigation strategies to minimize financial, regulatory, or reputational exposure.

Cross-Functional Leadership

• Act as the primary operational liaison across Wealth Management leadership, Sales, Finance, Technology, Marketing, Events, and external vendors.
• Translate sales and business strategies into operationally executable incentive and rewards program designs.
• Provide leadership with operational insights, reporting, and recommendations related to incentive effectiveness, execution quality, and advisor engagement.

Advisor & Stakeholder Experience

• Oversee advisor-facing and internal communications related to incentive and Club programs, including qualification timelines, status notifications, awards, and program changes, ensuring clarity, accuracy, and compliance alignment.
• Ensure a consistent, transparent, and high-quality advisor experience through proactive communication, operational transparency, and effective issue resolution.
• Oversee inquiry management and escalations, including root-cause analysis and coordination of corrective actions with internal partners.
• Enhance advisor and stakeholder access to reporting, tools, and self-service capabilities related to incentive and rewards programs.

Vendor & Technology Management

• Manage relationships with third-party incentive and rewards platforms, travel providers, and internal technology teams.
• Lead system enhancements, automation initiatives, and data integrity improvements related to incentive and Club program processing.
• Ensure vendor performance meets service-level agreements, control standards, and operational expectations.

Process Improvement & Strategy

• Identify and implement process improvements to streamline operations, reduce manual effort, and improve accuracy through automation and standardization.
• Design future-state incentive and Club operational models that support growth, advisor segmentation, and evolving business priorities.
• Leverage data, metrics, and operational insights to assess program performance, efficiency, and advisor engagement.
• Contribute to long-term incentive and rewards strategy by evaluating operational feasibility, scalability, and execution risk.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 4–8 years of experience in incentive operations, sales compensation, rewards programs, or related operational roles within financial services or wealth management.
• Bachelor’s degree in Business, Finance, Operations, or related field or equivalent years’ experience.
• 4+ years’ experience with incentive compensation programs, rewards platforms, or financial operations tools, with demonstrated experience managing complex incentive programs at scale.
• 4+ years’ experience supporting governance, controls, and risk management in a regulated environment.

Core Competencies

• Proven ability to lead cross-functional initiatives with teams such as compliance, marketing, operations, and technology, skilled in influencing senior stakeholders.
• Exceptional analytical, problem-solving, and process design skills.
• Excellent organizational and project management abilities, with the capacity to manage multiple priorities and deadlines.

Preferences:

• MBA or advanced degree.

 

Pay Range:

$109,600-$182,700/year
 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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