About Panorama:
Panorama Education is a fast-growing technology company focused on helping students achieve academic success and well-being. More than 2,000 K-12 school districts serving 15 million students across all 50 states have adopted Panorama to understand and support students across academics, attendance, behavior, and life skills development. School districts turn to Panorama's student support platform, research-backed surveys, and professional development to track progress toward strategic goals and improve student outcomes.
Panoramians can choose to work fully remote anywhere within the Continental United States.
About the Role:
Are you looking to launch your career in project management, customer success, or education technology? As an Associate Project Manager (APM), you will play a key role in helping schools and districts successfully use Panorama’s products.
In this role, you’ll manage a portfolio of 125-150 clients and support them through survey projects, onboarding, and ongoing product adoption. You’ll develop essential skills in client communication, project coordination, and problem-solving while working closely with cross-functional teams.
This is a great opportunity for someone early in their career who is eager to learn, grow, and make an impact in the education space.
Responsibilities:
Survey Project Management
- Guide schools and districts through the survey process, helping them set up, launch, and review results.
- Provide clear instructions on goal setting, survey setup, and reporting to ensure clients get the most out of Panorama’s tools.
Onboarding & Client Education
- Help new clients successfully implement Panorama’s products .
- Teach clients how to use self-service tools to achieve their goals
- Show clients how different Panorama products work together to achieve their goals
Product Adoption & Client Engagement
- Send proactive outreach and email campaigns to help clients stay engaged and informed.
- Track important milestones like survey launch dates and upcoming professional development sessions, ensuring clients have what they need.
- Provide best practices and easy-to-follow resources to encourage product adoption.
Ongoing Client Support & Collaboration
- Work with internal teams like Tech Support, Engineering, and Account Management to solve client issues.
- Learn how to troubleshoot common client questions and direct them to the right resources.
- Help maintain clean and accurate user data in the Panorama platform.
What We’re Looking For :
- An early-career professional excited to grow in project management, customer success, or education technology.
- A strong communicator who can explain information clearly and professionally.
- Someone who is organized and detail-oriented, able to keep track of multiple projects at once.
- A problem solver who is eager to find solutions and help clients succeed.
- Comfortable learning and using new technology tools.
- A team player who enjoys working in a supportive and collaborative environment.
Base Salary: The starting base salary for this role is $58,500. Actual offers will depend on experience and skills.
The “Starting Base Salary” represents anticipated salary for this position across all US locations. The determination of this anticipated Base Salary involves the consideration of many factors in making compensation decisions including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy that also includes annual bonus or commission awards, equity awards, as well as other region-specific health and welfare benefits
#LI-Remote
Panorama Education Boston, Massachusetts, USA Office
While many of us work remotely, across the country, Panorama's office is found on School Street, the birthplace of public education in the US.
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
